NHTSA lists 234 complaints for the 2024 Toyota Grand Highlander, 7 of them mention a crash and 1 mention a fire. 3 complaints mention an injury, with 3 injuries and 1 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as TOYOTA GRAND HIGHLANDER.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 50 | 21.4% | 0.73 |
|---|
| electrical electronic | 44 | 18.8% | 0.80 |
|---|
| loss of control | 43 | 18.4% | 0.75 |
|---|
| noise or comfort | 33 | 14.1% | 0.79 |
|---|
| restraint or airbag | 26 | 11.1% | 0.87 |
|---|
| fluid or fuel leak | 14 | 6.0% | 0.77 |
|---|
| unclear | 9 | 3.8% | 0.92 |
|---|
| structural or corrosion | 7 | 3.0% | 0.76 |
|---|
| visibility or lighting | 6 | 2.6% | 0.58 |
|---|
| fire or overheating | 2 | 0.9% | 0.90 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 145 | 62.0% | 0.87 |
|---|
| low | 80 | 34.2% | 0.76 |
|---|
| high | 8 | 3.4% | 0.94 |
|---|
| none | 1 | 0.4% | 0.98 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 234 tagged complaints of 234 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2025-10-30. Systems: BACK OVER PREVENTION.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the (excerpt)
Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25. (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-09-11. Systems: ELECTRICAL SYSTEM.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel (excerpt)
Consequence: An instrument panel display that does not show critical information can increase the risk of a crash or injury. (excerpt)
Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's cus (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-07-23. Systems: EQUIPMENT.
Defect: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equippe (excerpt)
Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash. (excerpt)
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2. (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-06-20. Systems: AIR BAGS.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Saf (excerpt)
Consequence: An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury. (excerpt)
Remedy: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
127 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 45 |
|---|
| STRUCTURE | 28 |
|---|
| UNKNOWN OR OTHER | 27 |
|---|
| ENGINE | 14 |
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| EQUIPMENT | 12 |
|---|
| ENGINE AND ENGINE COOLING | 5 |
|---|
| POWER TRAIN | 4 |
|---|
| WHEELS | 3 |
|---|
11032482
Date: 2026-04-17. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
OBSOLETE NOTICE April 17, 2026: This bulletin is now obsolete. Please see T-SB-0028-26
11032480
Date: 2026-04-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Some 2024 Grand Highlander and Grand Highlander Hybrid vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. This condition may occur without a grease leak present on the front drive shaft assemblies. An updated front dri
11028712
Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Some 2005 a 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur
11021719
Date: 2025-07-15. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2024 a 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit an abnormal fluttering and/or vibration across the rear-center section of the hood. This phenomenon is most notable on darker color vehicles. However, this condition may be noticed on the subject vehicles
11020657
Date: 2025-06-13. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
11018356
Date: 2025-04-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some 2024 a 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the multi-information display (MID), or the driving assist information indicator is illuminated,
11019359
Date: 2025-04-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some 2024 a 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the multi-information display (MID), or the driving assist information indicator is illuminated,
11018328
Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
11019331
Date: 2025-04-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
11015882
Date: 2025-02-12. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
OBSOLETE NOTICE February 11, 2025: This bulletin is now obsolete. Please see T-SB-0021-25.