The Used Car Index

2024 Toyota Sienna Hybrid problems

NHTSA lists 69 complaints for the 2024 Toyota Sienna Hybrid, 5 of them mention a crash and 0 mention a fire. 5 complaints mention an injury, with 8 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as TOYOTA SIENNA HYBRID.

At a glance

Complaints
69
With crash
5
With fire
0
With injury (complaints)
5
Injuries
8
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
167,802
Investigations
0
Open investigations
0
Manufacturer communications
114

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
SERVICE BRAKES1724.6%
UNKNOWN OR OTHER1623.2%
ENGINE710.1%
VEHICLE SPEED CONTROL710.1%
STRUCTURE68.7%
FORWARD COLLISION AVOIDANCE57.2%
SEATS57.2%
POWER TRAIN45.8%
LATCHES/LOCKS/LINKAGES34.3%
TIRES34.3%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY6
FORWARD COLLISION AVOIDANCEWARNINGS4
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING3
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
LANE DEPARTUREBLIND SPOT DETECTION1
LATCHES/LOCKS/LINKAGESDOORS1
LATCHES/LOCKS/LINKAGESHATCHBACK/LIFTGATE1
LATCHES/LOCKS/LINKAGESTRUNK LID1
TIRESPRESSURE MONITORING AND REGULATING SYSTEMS1
TIRESSIDEWALL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control2840.6%0.94
mechanical failure1826.1%0.82
visibility or lighting68.7%0.86
electrical electronic57.2%0.80
restraint or airbag57.2%0.77
noise or comfort34.3%0.80
structural or corrosion34.3%0.54
fire or overheating11.4%0.96
Severities
LabelCountShare of taggedMean confidence
moderate5173.9%0.88
low1115.9%0.70
high710.1%0.96

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 69 tagged complaints of 69 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

25V877000

Date: 2025-12-17. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Do not drive: No. Park outside: No.

25V876000

Date: 2025-12-17. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not (excerpt)

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury. (excerpt)

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668. (excerpt)

Do not drive: No. Park outside: No.

25V086000

Date: 2025-02-13. Systems: SEATS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage (excerpt)

Consequence: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury. (excerpt)

Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

114 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM31
STRUCTURE28
UNKNOWN OR OTHER28
ENGINE12
EQUIPMENT9
ENGINE AND ENGINE COOLING4
WHEELS3
TIRES2

11037201

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.

11037202

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.

11033412

Date: 2026-05-14. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyotaa s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customersa ownership experience. Toyota is providing extended coverage under this Customer S

11029896

Date: 2026-02-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

11028726

Date: 2026-01-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

11028722

Date: 2026-01-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Some 2018 a 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

11028712

Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Some 2005 a 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur

11028711

Date: 2026-01-06. Type: Warranty Program/Extension. Systems: ELECTRICAL SYSTEM.

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyotaa s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customersa ownership experience. Toyota is providing extended coverage under this Customer S

11027555

Date: 2025-12-02. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some customers may experience a condition in which the 2021-2025 Sienna HV 2nd row FRAME SUB-ASSY, No.1 does not function even when the stow lever is pulled. Because the cable has come off from the bracket that holds it inside.

11026324

Date: 2025-11-24. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2024 a 2025 model year Sienna Hybrid and Sienna Hybrid MaaS Package vehicles may exhibit a condition in which the rear No. 1 seat assembly (for captain seat type) squeaks or rattles while driving. The condition(s) can occur on both the driver and passenger side seats of the vehicle. Applicati

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

SIENNA

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SIENNA HYBRID69

Same model, other years

All model years | All Toyota models

Other Toyota models, 2024

Sources

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