NHTSA lists 138 complaints for the 2014 Toyota Highlander, 5 of them mention a crash and 1 mention a fire. 6 complaints mention an injury, with 6 injuries and 1 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as TOYOTA HIGHLANDER.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 49 | 35.5% | 0.77 |
|---|
| mechanical failure | 31 | 22.5% | 0.75 |
|---|
| structural or corrosion | 16 | 11.6% | 0.64 |
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| noise or comfort | 15 | 10.9% | 0.92 |
|---|
| loss of control | 8 | 5.8% | 0.87 |
|---|
| visibility or lighting | 7 | 5.1% | 0.85 |
|---|
| restraint or airbag | 5 | 3.6% | 0.96 |
|---|
| fluid or fuel leak | 4 | 2.9% | 0.60 |
|---|
| fire or overheating | 3 | 2.2% | 0.85 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 68 | 49.3% | 0.82 |
|---|
| low | 63 | 45.7% | 0.79 |
|---|
| high | 6 | 4.3% | 0.93 |
|---|
| critical | 1 | 0.7% | 1.00 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 138 tagged complaints of 138 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2014-09-19. Systems: FUEL SYSTEM, GASOLINE.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Avalon, Camry, Sienna, and Highlander and model year 2015 Lexus RX350 vehicles. Fuel may leak from the one of the fuel delivery pipes in the engine compartment.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Toyota will notify owners, and dealers will replace any of the suspect fuel delivery pipes free of charge. The recall began November 17, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Do not drive: No. Park outside: No.
Date: 2014-05-22. Systems: SEATS.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander vehicles manufactured April 23, 2014, through April 29, 2014. The affected vehicles may have a second row right-hand seat assembly that does not fully lock into the inboard seat track in the forward first, second and third adjusting positions. As such, these vehicles do not conform to Federal Motor (excerpt)
Consequence: If the seat does not fully lock into the inboard seat track, the seat could move, increasing the risk of injury to an occupant in the event of a crash. (excerpt)
Remedy: Toyota will notify owners, and dealers will inspect and, if necessary, replace the second row right-hand seat, free of charge. The recall began in July 2014. Owners may contact Toyota customer service at 1-800-331-4331. (excerpt)
Do not drive: No. Park outside: No.
Date: 2014-05-22. Systems: ELECTRICAL SYSTEM, SEAT BELTS.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such (excerpt)
Consequence: In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury. (excerpt)
Remedy: Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331. (excerpt)
Do not drive: No. Park outside: No.
Date: 2014-02-07. Systems: SEAT BELTS.
Defect: Toyota is recalling certain model year 2014 Highlander vehicles manufactured November 20, 2013, through January 18, 2014. The third row middle seat belt assembly might not have been properly secured to the vehicle floor anchorage during vehicle assembly. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 210, "Seat Belt Assembly Anchorages."
Consequence: A seat belt that is not properly secured to its anchorage could increase the risk of injury to an occupant in the event of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the third row middle seat belt anchor, and, if necessary, properly secure it to the vehicle floor anchorage, free of charge. The recall is expected to begin in March 2014. Owners may contact Toyota at 1-800-331-4331.
Do not drive: No. Park outside: No.
Manufacturer communications
438 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 218 |
|---|
| ELECTRICAL SYSTEM | 97 |
|---|
| STRUCTURE | 63 |
|---|
| ENGINE | 20 |
|---|
| ENGINE AND ENGINE COOLING | 17 |
|---|
| SUSPENSION | 14 |
|---|
| VISIBILITY | 13 |
|---|
| POWER TRAIN | 12 |
|---|
11029892
Date: 2026-02-13. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
OBSOLETE NOTICE February 13, 2026: This bulletin is now obsolete. Please see T-SB-0009-26.
11029893
Date: 2026-02-13. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual ref
11028712
Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Some 2005 a 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur
11020657
Date: 2025-06-13. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
11012742
Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfa
11012743
Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer.
11012744
Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof,
11012735
Date: 2024-12-05. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film wi
11012727
Date: 2024-12-03. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surfa
11011632
Date: 2024-11-04. Type: Service Campaign. Systems: SERVICE BRAKES.
This Customer Support Program provides coverage as it applies to Brake Booster and Brake Booster Pump Assemblies on Certain 2014-2016 Model Year Highlander HV and certain 2017 Model Year Prius V Vehicles. The specific condition covered by this program is related to certain internal malfunctions of t