NHTSA lists 273 complaints for the 2018 Toyota Highlander, 24 of them mention a crash and 2 mention a fire. 15 complaints mention an injury, with 25 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as TOYOTA HIGHLANDER.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 80 | 29.3% | 0.78 |
|---|
| loss of control | 65 | 23.8% | 0.83 |
|---|
| electrical electronic | 45 | 16.5% | 0.77 |
|---|
| noise or comfort | 25 | 9.2% | 0.84 |
|---|
| unclear | 18 | 6.6% | 0.88 |
|---|
| restraint or airbag | 15 | 5.5% | 0.88 |
|---|
| fluid or fuel leak | 9 | 3.3% | 0.86 |
|---|
| visibility or lighting | 9 | 3.3% | 0.93 |
|---|
| structural or corrosion | 4 | 1.5% | 0.58 |
|---|
| fire or overheating | 3 | 1.1% | 0.99 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 159 | 58.2% | 0.83 |
|---|
| low | 85 | 31.1% | 0.77 |
|---|
| high | 27 | 9.9% | 0.96 |
|---|
| none | 2 | 0.7% | 0.69 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 273 tagged complaints of 273 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2020-11-04. Systems: FUEL SYSTEM, GASOLINE.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC5 (excerpt)
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash. (excerpt)
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota cust (excerpt)
Do not drive: No. Park outside: No.
Date: 2020-01-13. Systems: FUEL SYSTEM, GASOLINE.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include c (excerpt)
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash. (excerpt)
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles. (excerpt)
Do not drive: No. Park outside: No.
Date: 2018-04-03. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
Consequence: A sudden loss of braking assist can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.
Do not drive: No. Park outside: No.
Date: 2017-12-20. Systems: EQUIPMENT.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, " (excerpt)
Consequence: An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash. (excerpt)
Remedy: Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
268 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 114 |
|---|
| ELECTRICAL SYSTEM | 54 |
|---|
| STRUCTURE | 45 |
|---|
| ENGINE AND ENGINE COOLING | 27 |
|---|
| ENGINE | 26 |
|---|
| POWER TRAIN | 15 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 11 |
|---|
| FUEL SYSTEM, GASOLINE | 10 |
|---|
11029892
Date: 2026-02-13. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
OBSOLETE NOTICE February 13, 2026: This bulletin is now obsolete. Please see T-SB-0009-26.
11029893
Date: 2026-02-13. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual ref
11028712
Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Some 2005 a 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur
11022964
Date: 2025-08-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
11020657
Date: 2025-06-13. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
11014218
Date: 2025-01-30. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.
Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyotaa s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customersa ownership experience. Toyota is providing coverage for repairs related to certain internal
11014219
Date: 2025-01-30. Type: Warranty Program/Extension. Systems: SERVICE BRAKES.
Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyotaa s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customersa ownership experience. Toyota is providing coverage for repairs related to certain internal
11014208
Date: 2025-01-29. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
Some 2017 a 2019 model year Highlander Hybrid vehicles may exhibit a condition in which the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following specific Diagnostic Trouble Codes (DTCs): C1391, C1252, C1256, and/or C1253 will be stored in
11012743
Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer.
11012744
Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof,