The Used Car Index

2012 Toyota Prius Plug-IN Hybrid problems

NHTSA lists 25 complaints for the 2012 Toyota Prius Plug-IN Hybrid, 1 of them mention a crash and 1 mention a fire. 1 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as TOYOTA PRIUS PLUG-IN HYBRID.

At a glance

Complaints
25
With crash
1
With fire
1
With injury (complaints)
1
Injuries
2
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
482,002
Investigations
1
Open investigations
0
Manufacturer communications
93

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
SERVICE BRAKES1040.0%
UNKNOWN OR OTHER416.0%
ELECTRICAL SYSTEM312.0%
ENGINE28.0%
POWER TRAIN28.0%
SERVICE BRAKES, HYDRAULIC28.0%
VEHICLE SPEED CONTROL28.0%
ELECTRONIC STABILITY CONTROL (ESC)14.0%
EXTERIOR LIGHTING14.0%
HYBRID PROPULSION SYSTEM14.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic640.0%0.77
loss of control533.3%0.92
fire or overheating16.7%0.97
fluid or fuel leak16.7%0.70
mechanical failure16.7%0.48
visibility or lighting16.7%0.99
Severities
LabelCountShare of taggedMean confidence
moderate1280.0%0.84
low213.3%0.60
critical16.7%0.74

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 15 tagged complaints of 25 complaints (60.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

17V718000

Date: 2017-11-15. Systems: HYBRID PROPULSION SYSTEM.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012-2015 Prius Plug-in Hybrid vehicles. The hybrid battery contains an Electric Vehicle (EV) fuse that may fracture after repeated high-load driving conditions such as climbing long hills.

Consequence: The failed fuse may cause the hybrid system to shut down resulting in the loss of power. Loss of power while driving at higher speeds can increase the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the EV fuse, free of charge. The recall is expected to begin January 8, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0R.

Do not drive: No. Park outside: No.

16V487000

Date: 2016-06-30. Systems: AIR BAGS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.

Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.

Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

DP19004

Opened: 2019-09-30. Closed: 2021-01-21.

Brake Actuator Valve Wear

On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner iden

Systems: SERVICE BRAKES, HYDRAULIC.

Linked campaign numbers: None listed.

Manufacturer communications

93 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT40
STRUCTURE26
ENGINE AND ENGINE COOLING16
ELECTRICAL SYSTEM13
ENGINE5
EQUIPMENT ADAPTIVE/MOBILITY3
HYBRID PROPULSION SYSTEM2
AIR BAGS1

11028712

Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Some 2005 a 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur

11012742

Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfa

11012743

Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer.

11012744

Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof,

11012735

Date: 2024-12-05. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film wi

11012727

Date: 2024-12-03. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surfa

11006161

Date: 2024-07-29. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2005 a 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur

11007455

Date: 2024-07-29. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2005 a 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur

11007444

Date: 2024-07-12. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer.

11007445

Date: 2024-07-12. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof,

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PRIUS PLUG-IN HYBRID25

Same model, other years

All model years | All Toyota models

Other Toyota models, 2012

Sources

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