The Used Car Index

2012 Toyota Sienna problems

NHTSA lists 247 complaints for the 2012 Toyota Sienna, 10 of them mention a crash and 4 mention a fire. 10 complaints mention an injury, with 13 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as TOYOTA SIENNA.

At a glance

Complaints
247
With crash
10
With fire
4
With injury (complaints)
10
Injuries
13
Deaths
0
Recalls
9
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,299,448
Investigations
1
Open investigations
1
Manufacturer communications
372

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
AIR BAGS8434.0%
STRUCTURE7229.1%
UNKNOWN OR OTHER2811.3%
ELECTRICAL SYSTEM2710.9%
POWER TRAIN176.9%
STEERING156.1%
WHEELS124.9%
SERVICE BRAKES114.5%
VEHICLE SPEED CONTROL114.5%
ENGINE93.6%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY68
LATCHES/LOCKS/LINKAGESDOORS2
VISIBILITYSUN/MOON ROOF ASSEMBLY2
BACK OVER PREVENTIONWARNINGS1
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL1
ELECTRICAL SYSTEMINSTRUMENT PANEL1
ELECTRICAL SYSTEMWIRING1
FUEL SYSTEM, GASOLINEDELIVERY1
POWER TRAINDRIVELINE1
TIRESPRESSURE MONITORING AND REGULATING SYSTEMS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
restraint or airbag7633.8%0.84
mechanical failure4720.9%0.79
structural or corrosion3415.1%0.75
loss of control177.6%0.89
electrical electronic146.2%0.88
noise or comfort146.2%0.77
unclear146.2%0.73
visibility or lighting52.2%0.93
fire or overheating20.9%0.88
fluid or fuel leak20.9%0.81
Severities
LabelCountShare of taggedMean confidence
low11651.6%0.72
moderate8537.8%0.79
high177.6%0.85
none41.8%0.55
critical31.3%0.89

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 225 tagged complaints of 247 complaints (91.1%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

9 recalls.

19V741000

Date: 2019-10-17. Systems: AIR BAGS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C veh (excerpt)

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are (excerpt)

Do not drive: No. Park outside: No.

19V553000

Date: 2019-07-25. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.

Consequence: The contact may cause failure of the rear brake hoses, resulting in a loss of vehicle control and reduced braking ability, increasing the risk of a crash.

Remedy: Vantage will notify owners, and dealers will install a set of rear brake hoses that will provide the proper clearance, free of charge. The recall began December 16, 2019. Owners may contact Vantage customer service at 1-800-488-9082.

Do not drive: No. Park outside: No.

19V005000

Date: 2019-01-09. Systems: AIR BAGS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Is (excerpt)

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA. (excerpt)

Do not drive: No. Park outside: No.

17V006000

Date: 2017-01-09. Systems: AIR BAGS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northe (excerpt)

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. (excerpt)

Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for (excerpt)

Do not drive: No. Park outside: No.

16V858000

Date: 2016-11-29. Systems: STRUCTURE.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.

Consequence: If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.

Remedy: Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G04.

Do not drive: No. Park outside: No.

13V123000

Date: 2013-04-09. Systems: EQUIPMENT.

Defect: Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 To (excerpt)

Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage. (excerpt)

Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859. (excerpt)

Do not drive: No. Park outside: No.

13V014000

Date: 2013-01-16. Systems: AIR BAGS, SEATS.

Defect: Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; (excerpt)

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment. (excerpt)

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859. (excerpt)

Do not drive: No. Park outside: No.

12V120000

Date: 2012-03-23. Systems: EQUIPMENT.

Defect: GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2012 4RUNNER AND SIENNA VEHICLES, EQUIPPED WITH NON-ORIGINAL EQUIPMENT REMOTE ENGINE STARTERS. A MALFUNCTION IN THE AUDIOVOX ELECTRONICS BRAND REMOTE ENGINE STARTER MODULE CAN PREVENT NORMAL COMMUNICATION OF THE VEHICLEA S CONTROLLER AREA NETWORK (CAN).

Consequence: IF THIS CONDITION OCCURS, ANTILOCK BRAKING AND STABILITY CONTROL MAY BE LOST, INCREASING THE RISK OF A CRASH. DRIVERS SHOULD RECEIVE DASHBOARD WARNING LIGHTS WARNING THEM OF A MALFUNCTION.

Remedy: GULF STATES TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REMOTE ENGINE STARTER WITH A NEW ONE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JUNE 4, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-444-1074.

Do not drive: No. Park outside: No.

11V560000

Date: 2011-11-30. Systems: EQUIPMENT.

Defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2011 THROUGH 2012 SIENNA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 110, "TIRE SELECTIONS AND RIMS." THESE VEHICLES DO NOT MEET THE REQUIREMENT FOR DISPLAYING THE CORRECT VEHICLE CAPACITY WEIGHT AS THE RATED LOAD FOR THE COMBINATION OF CARGO AND OCCUPANTS.

Consequence: INCORRECT INFORMATION ON THE VEHICLE PLACARD MAY LEAD TO TIRE OVERLOADING AND POSSIBLY CAUSE TIRE FAILURE INCREASING THE RISK OF A CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS, AND WILL PROVIDE A REMEDY WHEN IT IS AVAILABLE. TOYOTA WILL MAIL OUT A CORRECTED PLACARD TO CUSTOMERS ALONG WITH REVISED OWNER MANUAL INFORMATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 27, 2013. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

EA21002

Opened: 2021-09-17. Closed: Not listed.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt

Systems: AIR BAGS.

Linked campaign numbers: None listed.

Manufacturer communications

372 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT164
STRUCTURE76
ELECTRICAL SYSTEM58
LATCHES/LOCKS/LINKAGES24
SEATS23
ENGINE20
AIR BAGS13
ENGINE AND ENGINE COOLING11

11028712

Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Some 2005 a 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur

11012742

Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfa

11012743

Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer.

11012744

Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof,

11012735

Date: 2024-12-05. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film wi

11012727

Date: 2024-12-03. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surfa

11006161

Date: 2024-07-29. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2005 a 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur

11007455

Date: 2024-07-29. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some 2005 a 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur

11007444

Date: 2024-07-12. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer.

11007445

Date: 2024-07-12. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof,

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SIENNA247

Same model, other years

All model years | All Toyota models

Other Toyota models, 2012

Sources

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