NHTSA lists 30 complaints for the 2019 Toyota Prius, 7 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as TOYOTA PRIUS.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| loss of control | 7 | 23.3% | 0.98 |
|---|
| electrical electronic | 5 | 16.7% | 0.89 |
|---|
| fluid or fuel leak | 5 | 16.7% | 0.91 |
|---|
| mechanical failure | 4 | 13.3% | 0.79 |
|---|
| restraint or airbag | 3 | 10.0% | 0.94 |
|---|
| structural or corrosion | 3 | 10.0% | 0.65 |
|---|
| noise or comfort | 2 | 6.7% | 0.78 |
|---|
| unclear | 1 | 3.3% | 1.00 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 17 | 56.7% | 0.89 |
|---|
| high | 6 | 20.0% | 1.00 |
|---|
| low | 6 | 20.0% | 0.61 |
|---|
| none | 1 | 3.3% | 1.00 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 30 tagged complaints of 30 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
3 recalls.
Date: 2019-12-11. Systems: ELECTRICAL SYSTEM.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Prius vehicles. An electrical short circuit in the combination meter could occur, causing the speedometer, the odometer, and the fuel gauge to go blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence: A blank main display will not show important information like vehicle speed or fuel level. Driving with an inoperative display can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the flash memory chip (ROM) production date, and if necessary, replace it along with the combination meter circuit board, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TA21 and 19TB21.
Do not drive: No. Park outside: No.
Date: 2019-07-24. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES.
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federa (excerpt)
Consequence: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash. (excerpt)
Remedy: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-03-27. Systems: EQUIPMENT.
Defect: Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection a (excerpt)
Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash. (excerpt)
Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
140 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 57 |
|---|
| ELECTRICAL SYSTEM | 42 |
|---|
| STRUCTURE | 30 |
|---|
| ENGINE | 11 |
|---|
| ENGINE AND ENGINE COOLING | 7 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 5 |
|---|
| AIR BAGS | 4 |
|---|
| LANE DEPARTURE | 4 |
|---|
11037201
Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.
11037202
Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.
11028712
Date: 2026-01-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Some 2005 a 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedur
11022964
Date: 2025-08-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
11020664
Date: 2025-06-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.
11020657
Date: 2025-06-13. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
11020658
Date: 2025-06-13. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.
11012753
Date: 2024-12-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be use
11012743
Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer.
11012744
Date: 2024-12-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof,