Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2019-2020 Wonder W24FTB, W24RTB, and W24MB motorhomes. The Multiplex G9 electronic control center can fail if excessive voltage is applied.
Consequence: Excessive voltage can cause overheating, increasing the risk of a fire.
Remedy: Triple E will notify owners, and dealers will install a protection module on the G9 system, free of charge. The recall began November 26, 2020. Owners may contact Triple E customer service at 1-800-447-0343. Triple E's number for this recall is CA#9830-1.
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2019-2020 Serenity S24CB, 2019-2021 Unity U24MB, U24RL, U24FX, U24CB, U24IB, U24TB, and 2019-2021 Wonder W24FTB, W24RTB, W24RL, W24MB motorhomes. An incorrect brass connector was used on the propane connection to the flared connection of the Truma water heater fitting. The connector did not have the correct bevel to seal to the Truma (excerpt)
Consequence: The wrong connector may cause a propane leak to occur, increasing the risk of a fire. (excerpt)
Remedy: Triple E has notified owners, and dealers will replace the incorrect brass connector with the correct brass connector (part number115-3219), free of charge. The recall began November 17, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9822-1. (excerpt)
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
7 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
4
ELECTRICAL SYSTEM
2
TRAILER HITCHES
2
EQUIPMENT ADAPTIVE/MOBILITY
1
LATCHES/LOCKS/LINKAGES
1
10181751
Date: 2020-10-26. Type: Service Bulletin/Repair Instructions. Systems: TRAILER HITCHES.
The hitch & towing information for the 2019 & 2020 Wonder W24RTB was omitted from the owner manual. A decal with the correct information will be sent out to dealers & retail owners. The decal should be placed in the owner manual under the heading "Towing". A SOP2885 will be sent out to indicate w
10168825
Date: 2019-11-26. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
The grey & black tank handle labels are labelled incorrectly. The labels are reversed.
10167309
Date: 2019-10-30. Type: Service Bulletin/Repair Instructions. Systems: LATCHES/LOCKS/LINKAGES.
The retainer nuts that hold the locking pin in place on the murphy bed assembly may become loose resulting in the inside toothed washer to not engage. Ensure the bed locks correctly function in preventing the bed from folding into storage mode by lightly pulling up with the pins engaged when being
10170093
Date: 2019-07-18. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
THE LP/CO DETECTOR DECALS WERE NOT INSTALLED NEAR THE LP/CO DETECTOR IN THE MANUFACTURING PROCESS. AFFECTS 2019 UNITY, SERENITY & WONDER (ALL MODELS)
10152641
Date: 2018-11-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Firefly Multiplex system indicating propane levels may indicated "DISC" (Disconnected) reading when the propane tank is being filled. A software update need to be done.
10170090
Date: 2018-11-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
THE FIREFLY MULTIPLEX SYSTEM INDICATING THE PROPANE LEVELS MAY INDICATE A "DISC" (DISCONNECTED) READING WHEN THE PROPANE TANK IS BEING FILLED. A SOFTWARE UPDATE NEED TO BE DONE TO ELIMINATE THIS READING. PLEASE CONTACT LEON BONTRAGER AT FIREFLY INT. AFFECTS 2019 WONDER W24RTB
THE REAR HITCH WAS NOT INSTALLED AT THE FACTORY DURING THE MANUFACTURING PROCESS. AFFECTS 2019 WONDER W24RTB
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.