NHTSA lists 2 complaints for the 2004 Utility VS2RA, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as UTILITY VS2RA.
At a glance
Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
106
Investigations
0
Open investigations
0
Manufacturer communications
7
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
EXTERIOR LIGHTING
1
50.0%
TIRES
1
50.0%
Top subsystems
System
Subsystem
Complaints
TIRES
SIDEWALL
1
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags: This model year has not been tagged.
Date: 2004-02-05. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: ON CERTAIN TRAILERS EQUIPPED WITH WEBB WHEEL PLATINUM SERIES BRAKE DRUMS, THESE BRAKE DRUMS COULD CRACK ON THE BRAKING SURFACE.
Consequence: THIS COULD RESULT IN REDUCTION OR COMPLETE LOSS OF BRAKING WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy: WEBB WHEEL WILL INSPECT AND REPLACE THE BRAKE DRUMS. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WEBB WHEEL AT 1-800-633-3256 OR UTILITY AT 626-854-7217.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
7 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
3
STRUCTURE
3
ELECTRICAL SYSTEM
1
TRAILER HITCHES
1
10165570
Date: 2019-09-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Service bulletin instructing to use a sharp razor blade to add a 1" wide slit to the reefer floor drain kazoo whenever replacing them in the field. This is to help the pressure inside the trailer equalize with the pressure outside the trailer when the temperature within a Utility reefer changes.
10164367
Date: 2019-08-30. Type: Service Bulletin/Repair Instructions. Systems: TRAILER HITCHES.
This Service Bulletin addresses structural preparation required before retrofitting a Pintle Hook assembly to any RA Reefer Model Utility Trailer.
10144439
Date: 2018-08-29. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Utility re-issued the rear impact guard (bumber) requirements when requesting a replacement bumper and / or DOT decal.
10129960
Date: 2018-02-23. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
Utility released a bulletin outlining reefer and dry van rub rail parts required and installation instructions.
10117900
Date: 2017-08-18. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This Bulletin was originally released on March 30, 2009. Utility re-released on August 18, 2017 to reflect the addition of the UTM Plant in Mexico.
10020405
Date: 2006-06-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
NEW STANDARD REAR HEADER HARNESS AND LIGHTS ON ALL VS2DC/1DC AND VS2RA/1RA WITH SWING DOORS. UTILITY TRAILER. *TT
10007974
Date: 2004-03-24. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
HINGES. *TT
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.