No complaints are listed for the 2004 VAN Hool AG300. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as VAN HOOL AG300.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
1 recalls.
Date: 2010-12-01. Systems: VISIBILITY.
Defect: VAN HOOL IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2011 TRANSIT BUSES AND MOTORCOACHES MANUFACTURED FROM AUGUST 2002 THROUGH OCTOBER 2010, EQUIPPED WITH HADLEY REMOTE MIRROR SWITCHES, PART NUMBERS 509VH AND 509VH1F. THE REAR VIEW MIRROR SWITCH MAY OVERHEAT, CAUSING THE PLASTIC HOUSING TO MELT.
Consequence: EXCESSIVE HEATING CAN CAUSE A FIRE RESULTING IN SMOKE, OPERATOR DISTRACTION, OR PERSONAL INJURY. AN OVERHEATED MIRROR SWITCH COULD CAUSE THE EXTERIOR REAR VIEW MIRRORS TO NOT OPERATE. THE MIRRORS MAY NOT ADJUST PROPERLY FROM THE INTERIOR SWITCH OR OPERATE POORLY. THEREFORE, THE DRIVER MAY NOT BE ABLE TO HAVE FULL USE OF THE REAR VIEW MIRROR, INCREASING THE RISK OF A CRASH.
Remedy: VAN HOOL WILL NOTIFY OWNERS VIA ITS DEALER ABC BUS INC. OWNERS WILL HAVE THE CHOICE TO PERFORM THE REPAIR THEMSELVES OR TO TAKE THE VEHICLE(S) TO AN ABC-LOCATION FOR REPAIR, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 10, 2011. OWNERS MAY CONTACT THE WARRANTY ADMINISTRATOR FOR ABC BUS, INC. TOLL FREE AT 1-877-427-7278.
Do not drive: No. Park outside: No.
Manufacturer communications
25 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE AND ENGINE COOLING | 6 |
|---|
| EQUIPMENT | 6 |
|---|
| POWER TRAIN | 3 |
|---|
| STRUCTURE | 3 |
|---|
| Emergency Window | 2 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 2 |
|---|
| SUSPENSION | 2 |
|---|
| WHEELS | 2 |
|---|
11020718
Date: 2025-07-08. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
The control arms of the front and trailing axles are equipped with a flexible ball-joint at the chassis side. Van Hool has several suppliers for the repair kit of this flexible ball-joint. All of the repair kits contain a flexible ball-joint, a spacer and a snap ring. Due to not equal thickness of
11019709
Date: 2025-06-25. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Mobile column lifts raise the vehicle under the wheels. This service bulletin is a reminder about the usage of mobile column lifts when lifting a complete vehicle.
11018226
Date: 2025-05-12. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
TO CHECK EMERGENCY SIDE WINDOW OPERATION To ensure trouble-free operation, the emergency side windows must be checked on a regular basis. This will allow you to confirm the proper operation of the emergency exit handle and unlatching mechanism, as well as the proper installation and function of th
11018227
Date: 2025-05-12. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, SUSPENSION.
INTRODUCTION The purpose of this service bulletin is to inform you about the removal and installation of Raufoss line fittings
11013089
Date: 2025-01-23. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Van Hool recently changed-over in production to a a longera articulation shaft (VH11717611) to fasten the wheel-suspension arms to the steering knuckle carrier/hub carrier. Field experience has shown that this change-over has a positive impact on the lifespan of the rubber bushings. The a lon
11013090
Date: 2025-01-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrationa s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (
11010424
Date: 2024-11-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrationa s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (C
10248730
Date: 2024-01-08. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety AdministrationA?A A s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standa
10245192
Date: 2023-11-08. Type: Service Bulletin/Repair Instructions. Systems: LATCHES/LOCKS/LINKAGES, STRUCTURE.
Van Hool has received a letter from Ventura, manufacturer of door systems, stating that they have recently received complaints on a regular basis about the door panel not being secured to the lower door shaft lever. A situation that can involve serious risks to passengers if they lean against the
10245205
Date: 2023-11-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Van Hool has received a letter from Ventura, manufacturer of door systems, stating that they have recently received complaints on a regular basis about the door panel not being secured to the lower door shaft lever. A situation that can involve serious risks to passengers if they lean against