The Used Car Index

2021 VAN Hool AG300 problems

No complaints are listed for the 2021 VAN Hool AG300. NHTSA's API and bulk file list none in this build.

Data build 2026-10-08.

NHTSA lists this vehicle as VAN HOOL AG300.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
681
Investigations
0
Open investigations
0
Manufacturer communications
18

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

1 recalls.

21V385000

Date: 2021-05-25. Systems: FUEL SYSTEM, DIESEL.

Defect: Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1489.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

18 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT4
Emergency Window2
EQUIPMENT ADAPTIVE/MOBILITY2
POWER TRAIN2
STRUCTURE2
SUSPENSION2
ENGINE AND ENGINE COOLING1
EXIT WINDOWS1

11020718

Date: 2025-07-08. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

The control arms of the front and trailing axles are equipped with a flexible ball-joint at the chassis side. Van Hool has several suppliers for the repair kit of this flexible ball-joint. All of the repair kits contain a flexible ball-joint, a spacer and a snap ring. Due to not equal thickness of

11019709

Date: 2025-06-25. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Mobile column lifts raise the vehicle under the wheels. This service bulletin is a reminder about the usage of mobile column lifts when lifting a complete vehicle.

11018226

Date: 2025-05-12. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

TO CHECK EMERGENCY SIDE WINDOW OPERATION To ensure trouble-free operation, the emergency side windows must be checked on a regular basis. This will allow you to confirm the proper operation of the emergency exit handle and unlatching mechanism, as well as the proper installation and function of th

11018227

Date: 2025-05-12. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, SUSPENSION.

INTRODUCTION The purpose of this service bulletin is to inform you about the removal and installation of Raufoss line fittings

11013089

Date: 2025-01-23. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Van Hool recently changed-over in production to a a longera articulation shaft (VH11717611) to fasten the wheel-suspension arms to the steering knuckle carrier/hub carrier. Field experience has shown that this change-over has a positive impact on the lifespan of the rubber bushings. The a lon

11013090

Date: 2025-01-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrationa s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (

11010424

Date: 2024-11-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrationa s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (C

10250324

Date: 2024-02-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

an Hool feels very strongly about quality and constantly focuses on product improvement. This is why we would like to ask you to provide us with the correct information as quickly as possible when filing a warranty request. A fully documented diagnostic is key in this process. The more precise

10248730

Date: 2024-01-08. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety AdministrationA?A A s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standa

10245205

Date: 2023-11-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Van Hool has received a letter from Ventura, manufacturer of door systems, stating that they have recently received complaints on a regular basis about the door panel not being secured to the lower door shaft lever. A situation that can involve serious risks to passengers if they lean against

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
AG3000

Same model, other years

All model years | All VAN Hool models

Other VAN Hool models, 2021

Sources

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