The Used Car Index

2015 VAN Hool TD925 problems

No complaints are listed for the 2015 VAN Hool TD925. NHTSA's API and bulk file list none in this build.

Data build 2026-10-08.

NHTSA lists this vehicle as VAN HOOL TD925.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
8
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,612
Investigations
2
Open investigations
0
Manufacturer communications
48

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

8 recalls.

18V882000

Date: 2018-12-12. Systems: EQUIPMENT.

Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 Van Hool TD925 and TDX25 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.

Consequence: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.

Remedy: Van Hool will notify owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began March 6, 2019. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's numbers for this recall is P1039/SB1578.

Do not drive: No. Park outside: No.

18V209000

Date: 2018-03-30. Systems: SEAT BELTS.

Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.

Consequence: The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.

Remedy: Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.

Do not drive: No. Park outside: No.

17V064000

Date: 2017-01-31. Systems: STEERING.

Defect: Van Hool N.V. (Van Hool) is recalling certain 2010-2014 C2045 and T2145 motorcoaches, 2014-2015 TX40 motorcoaches, 2014-2017 TX45 motorcoaches, 2011-2015 TD925 motorcoaches, 2014-2016 CX45 motorcoaches and 2010-2013 T2140 motorcoaches. When the vehicle is started in low temperatures, the steering wheel may be difficult to turn.

Consequence: Reduced steering ability can increase the risk of a crash.

Remedy: Van Hool will notify owners, and dealers will replace the steering box, free of charge. The recall began on February 21, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P826.

Do not drive: No. Park outside: No.

16V857000

Date: 2016-11-29. Systems: STEERING.

Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack. (excerpt)

Consequence: Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced as necessary. These repairs will be performed free of charge. The recall began on January 19, 2017. Owners may contact ABC Bus, Inc. at 1- (excerpt)

Do not drive: No. Park outside: No.

16V144000

Date: 2016-03-09. Systems: SEATS.

Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2012 A300L, 2011 C2045, 2011-2013 T2145, 2012-2015 TD925, 2016 TDX25, and 2014-2015 TX45 motor coaches equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

Consequence: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Remedy: Van Hool will notify owners, and dealers for the manufacturer of the seat will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on May 25, 2016. Van Hool's recall number for this campaign is P814-SB1354.

Do not drive: No. Park outside: No.

15V743000

Date: 2015-11-10. Systems: SERVICE BRAKES, AIR.

Defect: Van Hool is recalling certain model year 2015-2016 TD925 vehicles manufactured May 13, 2015, to October 22, 2015, and 2015-2016 TDX25 vehicles manufactured December 23, 2014, to October 22, 2015. In the affected vehicles, the air brakes may take an excessive amount of time to release. As such, the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, (excerpt)

Consequence: A delay in releasing the brake could cause the brakes to drag and cause premature wear of the brake linings. Under certain conditions, excessive brake drag could contribute to heat build-up within the foundation brake assembly resulting in degradation of braking power. Heat buildup in the foundation of the brake assembly can result in a fire. Degradation of braking power can increase the risk o (excerpt)

Remedy: Van Hool's designated agent, ABC Bus, Inc. (ABC Bus), will notify Van Hool motorcoach owners, and ABC Bus dealers will correct the air brake connections, free of charge. The recall began on July 28, 2016. Owners may contact ABC Bus at 1-877-427-7278. Van Hool's number for this recall is P786. (excerpt)

Do not drive: No. Park outside: No.

15V422000

Date: 2015-07-02. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.

Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2014-2015 TD925 vehicles manufactured October 11, 2013, to December 12, 2014, and 2015 TDX925 vehicles manufactured on December 23, 2014. The affected vehicles are equipped with Cummins engines that may have their idle speed set too low.

Consequence: A prolonged engine idle at the low speed, combined with high electrical demand, may cause the alternator to overheat, increasing the risk of a fire.

Remedy: Van Hool will notify owners through its agent ABC Bus Inc., and Cummins service technicians will correct the engine idle speed setting. Additionally, the buses need to have their alternators replaced during the next scheduled maintenance. These repairs will be performed, free of charge. The recall began on August 6, 2015. Van Hool's number for this recall is P764.

Do not drive: No. Park outside: No.

15V331000

Date: 2015-06-01. Systems: STEERING.

Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2014 C2045, 2014-2015 CX45, TD925, TX40, TX45, and 2015 TDX25 coaches. The affected vehicles have front steering knuckle carrier that may break.

Consequence: If the front steering knuckle carrier breaks, the coach wheel may separate from the vehicle, increasing the risk of a crash.

Remedy: ABC Bus will notify owners on behalf of Van Hool, and dealers will inspect and replace the affected steering knuckles, as necessary, free of charge. The recall began on July 6, 2015. Owners may contact ABC Bus at 1-877-427-7278. Van Hool's number for this recall is P750.

Do not drive: No. Park outside: No.

Investigations

2 investigations; 0 open.

EQ19001

Opened: 2019-07-02. Closed: 2025-08-20.

Seat Belt Buckle Casings may Fail

On March 30, 2018, Van Hool N.V. (Van Hool) notii? ed the Oi? ce of Defects Investigation (ODI) of a safety defect that exists in certain model year (MY) 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt bucklea s outer casing may fail, leaving the seat belt buckle mechanisms exposed. The exposed seat belt buckle mechanisms may reduce the seat occu

Systems: SEAT BELTS.

Linked campaign numbers: None listed.

PE17006

Opened: 2017-09-25. Closed: 2018-04-04.

Seat belt latch failure

Through Early Warning Reporting (EWR) data review of 2016 Q1-Q3, several field reports were found that identified failures of seat belt latch casings on MY 2016 Van Hool motorcoaches.While reviewing the EWR data related to the latch issue, ODI was contacted by the National Transportation Safety Board (NTSB) regarding seat belt latch issues they discovered while investigating a crash between a trai

Systems: SEAT BELTS.

Linked campaign numbers: 18V209000.

Manufacturer communications

48 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT11
SUSPENSION7
POWER TRAIN6
ELECTRICAL SYSTEM4
EQUIPMENT ADAPTIVE/MOBILITY4
STEERING4
STRUCTURE4
WHEELS4

11025013

Date: 2025-11-05. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

The purpose of this service bulletin is to inform you that VDL Van Hool will switch over to other components for the front axle steering system. This switch-over will be cut into production as from units 89249 (TDX25 Diesel) and 89558 (TDX25 E). Previous references may be used further, but for fu

11022121

Date: 2025-08-25. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

On the above-mentioned vehicles, it is possible that the installation of the FMCSA decal has been omitted. Verification is necessary in order that the decal is present in accordance with the requirements of FMCSA.

11020965

Date: 2025-07-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This service bulletin is a reminder about rules, procedures and precautions that must be followed when a TD925 10-wheeler needs to be lifted.

11020711

Date: 2025-07-11. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

The purpose of this service bulletin is to inform you that VDL Van Hool will switch over to other components for the front axle steering system. This switch-over will be cut into production as from units 89249 (TDX25 Diesel) and 89558 (TDX25 E). Previous references may be used further, but for futur

11020718

Date: 2025-07-08. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

The control arms of the front and trailing axles are equipped with a flexible ball-joint at the chassis side. Van Hool has several suppliers for the repair kit of this flexible ball-joint. All of the repair kits contain a flexible ball-joint, a spacer and a snap ring. Due to not equal thickness of

11019709

Date: 2025-06-25. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Mobile column lifts raise the vehicle under the wheels. This service bulletin is a reminder about the usage of mobile column lifts when lifting a complete vehicle.

11018226

Date: 2025-05-12. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

TO CHECK EMERGENCY SIDE WINDOW OPERATION To ensure trouble-free operation, the emergency side windows must be checked on a regular basis. This will allow you to confirm the proper operation of the emergency exit handle and unlatching mechanism, as well as the proper installation and function of th

11018227

Date: 2025-05-12. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, SUSPENSION.

INTRODUCTION The purpose of this service bulletin is to inform you about the removal and installation of Raufoss line fittings

11013089

Date: 2025-01-23. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Van Hool recently changed-over in production to a a longera articulation shaft (VH11717611) to fasten the wheel-suspension arms to the steering knuckle carrier/hub carrier. Field experience has shown that this change-over has a positive impact on the lifespan of the rubber bushings. The a lon

11013090

Date: 2025-01-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrationa s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
TD9250

Same model, other years

All model years | All VAN Hool models

Other VAN Hool models, 2015

Sources

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