No complaints are listed for the 2016 VAN Hool TD925. NHTSA's API and bulk file list none in this build.
Data build 2026-10-07.
NHTSA lists this vehicle as VAN HOOL TD925.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
4 recalls.
Date: 2018-12-12. Systems: EQUIPMENT.
Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 Van Hool TD925 and TDX25 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.
Consequence: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.
Remedy: Van Hool will notify owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began March 6, 2019. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's numbers for this recall is P1039/SB1578.
Do not drive: No. Park outside: No.
Date: 2018-03-30. Systems: SEAT BELTS.
Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.
Consequence: The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.
Remedy: Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.
Do not drive: No. Park outside: No.
Date: 2016-11-29. Systems: STEERING.
Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack. (excerpt)
Consequence: Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash. (excerpt)
Remedy: Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced as necessary. These repairs will be performed free of charge. The recall began on January 19, 2017. Owners may contact ABC Bus, Inc. at 1- (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-11-10. Systems: SERVICE BRAKES, AIR.
Defect: Van Hool is recalling certain model year 2015-2016 TD925 vehicles manufactured May 13, 2015, to October 22, 2015, and 2015-2016 TDX25 vehicles manufactured December 23, 2014, to October 22, 2015. In the affected vehicles, the air brakes may take an excessive amount of time to release. As such, the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, (excerpt)
Consequence: A delay in releasing the brake could cause the brakes to drag and cause premature wear of the brake linings. Under certain conditions, excessive brake drag could contribute to heat build-up within the foundation brake assembly resulting in degradation of braking power. Heat buildup in the foundation of the brake assembly can result in a fire. Degradation of braking power can increase the risk o (excerpt)
Remedy: Van Hool's designated agent, ABC Bus, Inc. (ABC Bus), will notify Van Hool motorcoach owners, and ABC Bus dealers will correct the air brake connections, free of charge. The recall began on July 28, 2016. Owners may contact ABC Bus at 1-877-427-7278. Van Hool's number for this recall is P786. (excerpt)
Do not drive: No. Park outside: No.
Investigations
2 investigations; 0 open.
EQ19001
Opened: 2019-07-02. Closed: 2025-08-20.
Seat Belt Buckle Casings may Fail
On March 30, 2018, Van Hool N.V. (Van Hool) notii? ed the Oi? ce of Defects Investigation (ODI) of a safety defect that exists in certain model year (MY) 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt bucklea s outer casing may fail, leaving the seat belt buckle mechanisms exposed. The exposed seat belt buckle mechanisms may reduce the seat occu
Systems: SEAT BELTS.
Linked campaign numbers: None listed.
PE17006
Opened: 2017-09-25. Closed: 2018-04-04.
Seat belt latch failure
Through Early Warning Reporting (EWR) data review of 2016 Q1-Q3, several field reports were found that identified failures of seat belt latch casings on MY 2016 Van Hool motorcoaches.While reviewing the EWR data related to the latch issue, ODI was contacted by the National Transportation Safety Board (NTSB) regarding seat belt latch issues they discovered while investigating a crash between a trai
Systems: SEAT BELTS.
Linked campaign numbers: 18V209000.
Manufacturer communications
50 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 11 |
|---|
| SUSPENSION | 8 |
|---|
| POWER TRAIN | 7 |
|---|
| WHEELS | 5 |
|---|
| ELECTRICAL SYSTEM | 4 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 4 |
|---|
| STEERING | 4 |
|---|
| STRUCTURE | 4 |
|---|
11025013
Date: 2025-11-05. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
The purpose of this service bulletin is to inform you that VDL Van Hool will switch over to other components for the front axle steering system. This switch-over will be cut into production as from units 89249 (TDX25 Diesel) and 89558 (TDX25 E). Previous references may be used further, but for fu
11022121
Date: 2025-08-25. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
On the above-mentioned vehicles, it is possible that the installation of the FMCSA decal has been omitted. Verification is necessary in order that the decal is present in accordance with the requirements of FMCSA.
11020965
Date: 2025-07-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This service bulletin is a reminder about rules, procedures and precautions that must be followed when a TD925 10-wheeler needs to be lifted.
11020711
Date: 2025-07-11. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
The purpose of this service bulletin is to inform you that VDL Van Hool will switch over to other components for the front axle steering system. This switch-over will be cut into production as from units 89249 (TDX25 Diesel) and 89558 (TDX25 E). Previous references may be used further, but for futur
11020718
Date: 2025-07-08. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
The control arms of the front and trailing axles are equipped with a flexible ball-joint at the chassis side. Van Hool has several suppliers for the repair kit of this flexible ball-joint. All of the repair kits contain a flexible ball-joint, a spacer and a snap ring. Due to not equal thickness of
11019709
Date: 2025-06-25. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Mobile column lifts raise the vehicle under the wheels. This service bulletin is a reminder about the usage of mobile column lifts when lifting a complete vehicle.
11018226
Date: 2025-05-12. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
TO CHECK EMERGENCY SIDE WINDOW OPERATION To ensure trouble-free operation, the emergency side windows must be checked on a regular basis. This will allow you to confirm the proper operation of the emergency exit handle and unlatching mechanism, as well as the proper installation and function of th
11018227
Date: 2025-05-12. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, SUSPENSION.
INTRODUCTION The purpose of this service bulletin is to inform you about the removal and installation of Raufoss line fittings
11013089
Date: 2025-01-23. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Van Hool recently changed-over in production to a a longera articulation shaft (VH11717611) to fasten the wheel-suspension arms to the steering knuckle carrier/hub carrier. Field experience has shown that this change-over has a positive impact on the lifespan of the rubber bushings. The a lon
11013090
Date: 2025-01-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrationa s (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (