The Used Car Index

2025 Volkswagen Atlas Cross Sport problems

NHTSA lists 24 complaints for the 2025 Volkswagen Atlas Cross Sport, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as VOLKSWAGEN ATLAS CROSS SPORT.

At a glance

Complaints
24
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
177,493
Investigations
0
Open investigations
0
Manufacturer communications
197

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM1250.0%
UNKNOWN OR OTHER833.3%
POWER TRAIN729.2%
ENGINE520.8%
FORWARD COLLISION AVOIDANCE312.5%
FUEL/PROPULSION SYSTEM312.5%
VISIBILITY/WIPER28.3%
BACK OVER PREVENTION14.2%
EXTERIOR LIGHTING14.2%
SEATS14.2%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL2
FORWARD COLLISION AVOIDANCEWARNINGS2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
BACK OVER PREVENTIONWARNINGS1
ELECTRICAL SYSTEMADAS1
POWER TRAINTRANSMISSION CASE/HOUSING1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1354.2%0.86
loss of control625.0%0.58
mechanical failure28.3%0.40
visibility or lighting28.3%0.97
noise or comfort14.2%0.40
Severities
LabelCountShare of taggedMean confidence
moderate2083.3%0.90
low416.7%0.55

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 24 tagged complaints of 24 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

5 recalls.

26V473000

Date: 2026-07-22. Systems: BACK OVER PREVENTION.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.

Consequence: A rearview camera that fails to display an image can reduce the drivera s view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.

Do not drive: No. Park outside: No.

25V434000

Date: 2025-06-30. Systems: SERVICE BRAKES, SUSPENSION.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

Do not drive: No. Park outside: No.

25V334000

Date: 2025-05-21. Systems: BACK OVER PREVENTION.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.

Do not drive: No. Park outside: No.

25V100000

Date: 2025-02-17. Systems: ENGINE.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.

Consequence: A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.

Remedy: Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.

Do not drive: No. Park outside: No.

25V081000

Date: 2025-02-12. Systems: POWER TRAIN.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Atlas and Atlas Cross Sport vehicles. The transmission may have been manufactured incorrectly, which can result in a loss of drive power.

Consequence: A sudden loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the transmission, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 38CX.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

197 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER83
ENGINE36
ELECTRICAL SYSTEM29
POWER TRAIN13
SERVICE BRAKES11
EXTERIOR LIGHTING4
FORWARD COLLISION AVOIDANCE4
STEERING3

11038159

Date: 2026-09-23. Type: Other. Systems: UNKNOWN OR OTHER.

Oil leak from Cylinder Head Cover; Coolant leak from the cylinder head gasket, Low coolant level, Visible coolant leak, or Coolant warning message in instrument cluster; Customer states error for Dynamic Cornering Light in MFI; Customer states no start condition; Customer states no start condition;

11038145

Date: 2026-09-17. Type: Other. Systems: LANE DEPARTURE.

Heat Sensative Trouble Shooting Explanation.

11038146

Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Suggested fuel additive

11038143

Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

11038158

Date: 2026-09-02. Type: Other. Systems: UNKNOWN OR OTHER.

Oil leak from Cylinder Head Cover; Coolant leak from the cylinder head gasket, Low coolant level, Visible coolant leak, or Coolant warning message in instrument cluster; Customer states error for Dynamic Cornering Light in MFI; Customer states no start condition; Customer states no start condition;

11036877

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Brake rotor resurfacing

11036878

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Repair or Replace Information

11036885

Date: 2026-08-26. Type: Other. Systems: UNKNOWN OR OTHER.

Oil leak from Cylinder Head Cover; Customer states MIL-on, Transmission warning light on, harsh shifting; Coolant leak from the cylinder head gasket, Low coolant level, Visible coolant leak, or Coolant warning message in instrument cluster; Customer states no start condition; Customer states no star

11036884

Date: 2026-08-19. Type: Other. Systems: UNKNOWN OR OTHER.

Oil leak from Cylinder Head Cover; Customer states MIL-on, Transmission warning light on, harsh shifting; Coolant leak from the cylinder head gasket, Low coolant level, Visible coolant leak, or Coolant warning message in instrument cluster; Customer states no start condition; Customer states no star

11036872

Date: 2026-08-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Battery Checking Procedure before replacement

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ATLAS CROSS SPORT24

Same model, other years

All model years | All Volkswagen models

Other Volkswagen models, 2025

Sources

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