The Used Car Index

2016 Volkswagen CC problems

NHTSA lists 26 complaints for the 2016 Volkswagen CC, 1 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as VOLKSWAGEN CC.

At a glance

Complaints
26
With crash
1
With fire
0
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
6
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
280,915
Investigations
0
Open investigations
0
Manufacturer communications
666

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
AIR BAGS1142.3%
FUEL/PROPULSION SYSTEM726.9%
ELECTRICAL SYSTEM415.4%
UNKNOWN OR OTHER311.5%
EXTERIOR LIGHTING27.7%
SERVICE BRAKES27.7%
STRUCTURE27.7%
ENGINE13.8%
FUEL SYSTEM, GASOLINE13.8%
POWER TRAIN13.8%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY2

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
restraint or airbag830.8%0.74
mechanical failure623.1%0.65
unclear415.4%0.90
electrical electronic311.5%0.97
loss of control311.5%0.98
visibility or lighting27.7%0.76
Severities
LabelCountShare of taggedMean confidence
moderate1453.8%0.79
low934.6%0.74
none27.7%0.88
high13.8%1.00

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 26 tagged complaints of 26 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

6 recalls.

19V535000

Date: 2019-07-17. Systems: AIR BAGS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.

Consequence: Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.

Do not drive: No. Park outside: No.

19V014000

Date: 2019-01-11. Systems: AIR BAGS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

Do not drive: No. Park outside: No.

18V329000

Date: 2018-05-16. Systems: UNKNOWN OR OTHER.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Do not drive: No. Park outside: No.

17V509000

Date: 2017-08-16. Systems: FUEL SYSTEM, GASOLINE.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

Consequence: If the fuel pump fails, the engine will stall, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

Do not drive: No. Park outside: No.

17V287000

Date: 2017-04-28. Systems: SEATS.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restra (excerpt)

Consequence: If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury. (excerpt)

Remedy: Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5. (excerpt)

Do not drive: No. Park outside: No.

16V464000

Date: 2016-06-24. Systems: LATCHES/LOCKS/LINKAGES.

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks (excerpt)

Consequence: If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury. (excerpt)

Remedy: Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

666 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT276
ELECTRICAL SYSTEM127
ENGINE AND ENGINE COOLING89
ENGINE80
AIR BAGS47
UNKNOWN OR OTHER33
POWER TRAIN29
EQUIPMENT ADAPTIVE/MOBILITY22

11038146

Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Suggested fuel additive

11038143

Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

11036867

Date: 2026-08-21. Type: Other. Systems: ENGINE.

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

11036868

Date: 2026-08-06. Type: Other. Systems: UNKNOWN OR OTHER.

Permission to change Daily Order upgraded to RED Order

11036870

Date: 2026-08-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Differences between a leak and seepage

11035772

Date: 2026-07-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) a No battery diagnosis - Inconclusive test result.

11035762

Date: 2026-07-09. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Oil Consumption Measurement and Electronic Oil Consumption Measurement

11034613

Date: 2026-06-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Lubricating engine components before reassembly.

11034614

Date: 2026-06-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Instruction, how to lubicate engine before initial start.

11034621

Date: 2026-06-11. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

Inquiries

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CC26

Same model, other years

All model years | All Volkswagen models

Other Volkswagen models, 2016

Sources

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