NHTSA lists 80 complaints for the 2014 Volkswagen CC, 3 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as VOLKSWAGEN CC.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2018-05-16. Systems: UNKNOWN OR OTHER.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Do not drive: No. Park outside: No.
Date: 2018-03-06. Systems: AIR BAGS.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Do not drive: No. Park outside: No.
Date: 2017-08-16. Systems: FUEL SYSTEM, GASOLINE.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Do not drive: No. Park outside: No.
Date: 2016-02-10. Systems: AIR BAGS.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture. (excerpt)
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death. (excerpt)
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners m (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-08-04. Systems: AIR BAGS.
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contam (excerpt)
Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury. (excerpt)
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen (excerpt)
Do not drive: No. Park outside: No.
Investigations
3 investigations; 1 open.
EA18003
Opened: 2018-04-18. Closed: Not listed.
Air Bag Clockspring Failure
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan,
Systems: AIR BAGS.
Linked campaign numbers: None listed.
RQ17009
Opened: 2017-11-13. Closed: 2018-05-04.
Air Bag Clockspring Failure
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan,
Systems: AIR BAGS.
Linked campaign numbers: None listed.
PE15010
Opened: 2015-03-24. Closed: 2015-09-28.
Air Bag Clockspring Failure
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electric
Systems: AIR BAGS, ELECTRICAL SYSTEM.
Linked campaign numbers: 15V483000.
Manufacturer communications
995 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 396 |
|---|
| ELECTRICAL SYSTEM | 179 |
|---|
| ENGINE AND ENGINE COOLING | 146 |
|---|
| ENGINE | 101 |
|---|
| POWER TRAIN | 70 |
|---|
| AIR BAGS | 65 |
|---|
| UNKNOWN OR OTHER | 47 |
|---|
| STEERING | 34 |
|---|
11038146
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Suggested fuel additive
11038143
Date: 2026-09-09. Type: Other. Systems: UNKNOWN OR OTHER.
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
11036867
Date: 2026-08-21. Type: Other. Systems: ENGINE.
This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
11036868
Date: 2026-08-06. Type: Other. Systems: UNKNOWN OR OTHER.
Permission to change Daily Order upgraded to RED Order
11036870
Date: 2026-08-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Differences between a leak and seepage
11035772
Date: 2026-07-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) a No battery diagnosis - Inconclusive test result.
11035762
Date: 2026-07-09. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Oil Consumption Measurement and Electronic Oil Consumption Measurement
11034613
Date: 2026-06-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Lubricating engine components before reassembly.
11034614
Date: 2026-06-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Instruction, how to lubicate engine before initial start.
11034621
Date: 2026-06-11. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
Inquiries