NHTSA lists 74 complaints for the 2002 Volkswagen Golf, 2 of them mention a crash and 0 mention a fire. 9 complaints mention an injury, with 10 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as VOLKSWAGEN GOLF.
At a glance
Complaints
74
With crash
2
With fire
0
With injury (complaints)
9
Injuries
10
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,002,000
Investigations
3
Open investigations
0
Manufacturer communications
222
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
AIR BAGS
22
29.7%
ENGINE AND ENGINE COOLING
13
17.6%
ELECTRICAL SYSTEM
11
14.9%
EXTERIOR LIGHTING
11
14.9%
VISIBILITY
7
9.5%
POWER TRAIN
4
5.4%
SEAT BELTS
3
4.1%
SERVICE BRAKES, HYDRAULIC
3
4.1%
STEERING
3
4.1%
STRUCTURE
3
4.1%
Top subsystems
System
Subsystem
Complaints
AIR BAGS
SIDE/WINDOW
16
EXTERIOR LIGHTING
BRAKE LIGHTS
8
ENGINE AND ENGINE COOLING
ENGINE
7
ELECTRICAL SYSTEM
IGNITION
3
ELECTRICAL SYSTEM
WIRING
3
ENGINE AND ENGINE COOLING
EXHAUST SYSTEM
3
VISIBILITY
POWER WINDOW DEVICES AND CONTROLS
3
EXTERIOR LIGHTING
TURN SIGNAL
2
STEERING
COLUMN
2
TIRES
SIDEWALL
2
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags: This model year has not been tagged.
Defect: ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY. (excerpt)
Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING. (excerpt)
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE (excerpt)
Defect: ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
Consequence: THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
Remedy: DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Date: 2002-01-31. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).
Consequence: THIS CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Do not drive: No. Park outside: No.
Investigations
3 investigations; 0 open.
DP05004
Opened: 2005-08-11. Closed: 2005-12-08.
ENGINE STALLING
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: None listed.
PE04081
Opened: 2004-12-16. Closed: 2005-04-01.
INADVERTENT SIDE-AIRBAG DEPLOYMENT
THE SUBJECT VEHICLES ARE EQUIPPED WITH SIDE-THORAX AND SIDE-HEAD CURTAIN AIRBAGS TO PROTECT THE FRONT AND REAR OUTBOARD OCCUPANTS IN A SIDE-IMPACT CRASH.THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS).THE CRASH SENSING SYSTEM?S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS.THE 97 ALLEG
Systems: AIR BAGS.
Linked campaign numbers: None listed.
PE04073
Opened: 2004-10-19. Closed: 2004-12-16.
TURN SIGNAL/HAZARD FLASHER FAILURE
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY L
Date: 2023-08-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Update to Volkswagen engine oil standards
10237427
Date: 2023-05-30. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Volkswagen Engine oil quality standards, update to attachments.
10235138
Date: 2023-04-24. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Engine oil quality standards, update to attachments.
10228180
Date: 2022-12-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Update model year applicability to include 2023.
10228178
Date: 2022-12-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
10204722
Date: 2021-12-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This bulletin contains general instructions for software updates.
10193577
Date: 2021-05-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Update engine oil quality standard lists (attachments)
10175799
Date: 2020-05-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Tool number added to table. Removal of Behr Flush Kit. VAS 6337/1A
10174476
Date: 2020-04-21. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Updated to include additional models and model year applicability.
10166778
Date: 2019-10-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Parts are currently blocked from sale at this time.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.