The Used Car Index

2002 Volkswagen Passat problems

NHTSA lists 636 complaints for the 2002 Volkswagen Passat, 10 of them mention a crash and 46 mention a fire. 14 complaints mention an injury, with 19 injuries and 2 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as VOLKSWAGEN PASSAT.

At a glance

Complaints
636
With crash
10
With fire
46
With injury (complaints)
14
Injuries
19
Deaths
2
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
487,284
Investigations
9
Open investigations
0
Manufacturer communications
220

Complaints per 100k sold unavailable. The required sales year is missing.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM22034.6%
ENGINE AND ENGINE COOLING13521.2%
FUEL SYSTEM, GASOLINE558.6%
SERVICE BRAKES, HYDRAULIC477.4%
EXTERIOR LIGHTING325.0%
STRUCTURE304.7%
VISIBILITY274.2%
EQUIPMENT253.9%
POWER TRAIN253.9%
UNKNOWN OR OTHER182.8%
Top subsystems
SystemSubsystemComplaints
ELECTRICAL SYSTEMIGNITION149
ENGINE AND ENGINE COOLINGENGINE62
EXTERIOR LIGHTINGHEADLIGHTS19
ELECTRICAL SYSTEMWIRING15
FUEL SYSTEM, GASOLINEDELIVERY13
FUEL SYSTEM, GASOLINESTORAGE13
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM12
SEATSFRONT ASSEMBLY11
SUSPENSIONFRONT10
SERVICE BRAKES, HYDRAULICANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP9

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

3 recalls.

08V156000

Date: 2008-04-07. Systems: FUEL SYSTEM, GASOLINE.

Defect: VOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999. THESE VEHICLES MAY HAVE AN UNDERBODY HEAT SHIELD THAT CAN BECOME DAMAGED. IN ADDITION, AFFECTED VEHICLES WITH AUTOMATIC OR MANUAL TRANSMISSIONS MAY HAVE A FUEL LINE (1.8T ENGINES ONLY) OR FUEL TANK VENTILATION VALVE (4MOTION/ALL WHEEL DRIVE ONLY) T (excerpt)

Consequence: A HEAT SHIELD THAT MAY CONTACT THE EXHAUST SYSTEM CAN RESULT IN A VEHICLE FIRE. IN ADDITION, A FUEL LEAK FROM A FUEL LINE OR FUEL TANK VENTILATION VALVE, IN THE PRESENCE OF AN IGNITION SOURCE, CAN LEAD TO A VEHICLE FIRE. (excerpt)

Remedy: DEALERS WILL INSTALL ADDITIONAL UNDERBODY HEAT SHIELDS ON VEHICLES WITH AUTOMATIC TRANSMISSIONS TO COVER THE POSSIBLY DAMAGED AREAS AND FLASH ALL 1.8T ENGINES WITH A PRECAUTIONARY SOFTWARE UPDATE. DEALERS WILL ALSO INSPECT AND ADJUST THE FUEL LINE ROUTING ON 1.8T VEHICLES AND THE FUEL TANK VENTILATION VALVE ON 4MOTION/ALL WHEEL DRIVE VEHICLES, AND REPLACE COMPONENTS IF NECESSARY FREE OF CHARGE. T (excerpt)

Do not drive: No. Park outside: No.

03V154000

Date: 2003-04-22. Systems: TIRES.

Defect: CERTAIN SEDANS AND STATION WAGONS EQUIPPED WITH 4.0L W8 ENGINES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE AFFECTED VEHICLES ARE EQUIPPED WITH TIRES OF THE MAXIMUM LOAD RATING INDEX 93H; HOWEVER, THEY SHOULD HAVE BEEN EQUIPPED WITH TIRES WITH THE LOAD RATING INDEX 97H.

Consequence: THESE VEHICLES SHOULD HAVE BEEN EQUIPPED WITH TIRES HAVING THE LOAD RATING INDEX 97H.

Remedy: DEALERS WILL REPLACE ALL FOUR TIRES WITH THE PROPER SIZE TIRES. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VW AT 1-800-822-8987.

Do not drive: No. Park outside: No.

02V026000

Date: 2002-01-25. Systems: FUEL SYSTEM, GASOLINE.

Defect: ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES. (excerpt)

Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE. (excerpt)

Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE (excerpt)

Do not drive: No. Park outside: No.

Investigations

9 investigations; 0 open.

EA11002

Opened: 2011-01-26. Closed: 2012-02-17.

Engine Compartment Fire

In July 2010, the Agency opened PE10-027 to investigate allegations of coil on plug (COP) ignition coil fires in MY2002-2003 VW Passat vehicles.The investigation was upgraded in January 2011 to include all MY2001-2007 4-cylinder VW Passat, gasoline, turbo-charged vehicles.Based on the analysis of VW's response, and including ODI's consumer complaints, ODI has since identified 135 unique engine fir

Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.

Linked campaign numbers: None listed.

PE10027

Opened: 2010-07-26. Closed: 2011-02-07.

Engine Compartment Fire

ODI has received 11 complaints alleging that a fire started in the engine compartment of the vehicle that may be related to ignition coil failure, and 9 complaints of ignition coil failure that did not result in a fire.Reports state that the vehicle hesitated or lost power, and the check engine or dashboard lights illuminated.The vehicles were repaired by replacing the faulty ignition coil(s). Som

Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.

Linked campaign numbers: None listed.

PE08008

Opened: 2008-01-31. Closed: 2008-05-30.

FUEL TANK LEAK

VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VW VEHICLES IS 08V-156 (VW ALSO IS CORRECTING DEFECTS RELATED

Systems: FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER.

Linked campaign numbers: 08V156000, 08V157000.

EA07014

Opened: 2007-09-28. Closed: 2008-07-07.

PASSENGER ENGINE COMPARTMENT FIRES

THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL A

Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.

Linked campaign numbers: 08V156000.

PE07024

Opened: 2007-05-10. Closed: 2007-09-28.

PASSENGER/ENGINE COMPARTMENT FIRES

MANY OF THE FIRE REPORTS ALLEGE THAT THE VEHICLE FIRE WAS ATTRIBUTED TO IGNITION COIL FAILURE.VW PROVIDED ADDITIONAL DATA REGARDING ITS ANALYSIS OF VEHICLE FIRES AND A DETAILED DESCRIPTION OF THE THREE DIFFERENT ENGINES AND IGNITION SYSTEMS FOR THE SUBJECT VEHICLES.ODIFINDS THE NEED TO FURTHER INVESTIGATE THIS ISSUE.TO FACILITATE ACQUISITION AND ANALYSIS OF ADDITIONAL INFORMATION, THIS INVESTIGATI

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

PE07018

Opened: 2007-04-03. Closed: 2007-09-04.

WATER/ICE IN BRAKE BOOSTER

DURING THIS INVESTIGATION, VOLKSWAGEN OF AMERICA (VW) IDENTIFIED A PROBLEM WITH WATER ACCUMULATION IN THE FRESH AIR PLENUM THAT COULD, IN CERTAIN CIRCUMSTANCES, RESULT IN REDUCED BRAKE POWER ASSIST IN MODEL YEAR (MY) 2002 PASSAT VEHICLES.VW INDICATED THAT PROBLEM IS CAUSED BY LEAVES AND OTHER DEBRIS CLOGGING THE PLENUM DRAINS, WHICH MAY RESULT IN WATER FILLING THE PLENUM TO THE LEVEL OF THE BRAKE

Systems: SERVICE BRAKES, HYDRAULIC.

Linked campaign numbers: None listed.

DP05004

Opened: 2005-08-11. Closed: 2005-12-08.

ENGINE STALLING

BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: None listed.

EA03020

Opened: 2003-10-07. Closed: 2004-04-23.

PASSENGER AIR BAG LID FAILURE

THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) OPENED THE PRELIMINARY EVALUATION ON MAY 23, 2003 TO DETERMINE WHETHER ALLEGED PSI

Systems: AIR BAGS.

Linked campaign numbers: None listed.

PE03021

Opened: 2003-05-23. Closed: 2003-10-07.

PASSENGER SIR DOOR MOUNTING STUD FAILURE

ODI OPENED A PRELIMINARY EVALUATION (PE03-021) BASED ON TWO REPORTS OF FAILED BOLT STUDS THAT ATTACH THE PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) DOOR COVER TO THE INSTRUMENT PANEL (IP) ON THE VOLKSWAGEN (VW) PASSAT (MODEL YEARS 2000, 2002).VW HAS INDICATED TO ODI THAT IT HAS NO ADDITIONAL REPORTS.VW IMPLEMENTED A PROCESS CHANGE ON MARCH 1, 2002.THIS PROCESS CHANGE CONSISTED OF CHANGING

Systems: AIR BAGS.

Linked campaign numbers: None listed.

Manufacturer communications

220 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT66
ELECTRICAL SYSTEM49
ENGINE AND ENGINE COOLING43
STRUCTURE22
VISIBILITY18
EXTERIOR LIGHTING14
ENGINE11
UNKNOWN OR OTHER10

10241177

Date: 2023-08-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Update to Volkswagen engine oil standards

10237427

Date: 2023-05-30. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Volkswagen Engine oil quality standards, update to attachments.

10235138

Date: 2023-04-24. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Engine oil quality standards, update to attachments.

10228180

Date: 2022-12-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Update model year applicability to include 2023.

10228178

Date: 2022-12-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.

10204722

Date: 2021-12-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin contains general instructions for software updates.

10175799

Date: 2020-05-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Tool number added to table. Removal of Behr Flush Kit. VAS 6337/1A

10174476

Date: 2020-04-21. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Updated to include additional models and model year applicability.

10163542

Date: 2019-07-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Update vehicle metadata to include pull ahead models. Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.

10161215

Date: 2019-06-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.

Update vehicle metadata.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PASSAT636

Same model, other years

All model years | All Volkswagen models

Other Volkswagen models, 2002

Sources

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