NHTSA lists 72 complaints for the 2025 Volvo EX90, 2 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as VOLVO EX90.
At a glance
Complaints
72
With crash
2
With fire
0
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,061
Investigations
0
Open investigations
0
Manufacturer communications
139
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ELECTRICAL SYSTEM
36
50.0%
UNKNOWN OR OTHER
17
23.6%
FUEL/PROPULSION SYSTEM
14
19.4%
FORWARD COLLISION AVOIDANCE
9
12.5%
LANE DEPARTURE
9
12.5%
POWER TRAIN
9
12.5%
VEHICLE SPEED CONTROL
9
12.5%
SERVICE BRAKES
7
9.7%
ENGINE
4
5.6%
SEAT BELTS
4
5.6%
Top subsystems
System
Subsystem
Complaints
FORWARD COLLISION AVOIDANCE
ADAPTIVE CRUISE CONTROL
5
FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING
4
LANE DEPARTURE
ASSIST
4
LANE DEPARTURE
WARNING
4
LANE DEPARTURE
BLIND SPOT DETECTION
2
STRUCTURE
BODY
2
BACK OVER PREVENTION
REARVIEW SYSTEM BRAKING
1
BACK OVER PREVENTION
SENSING SYSTEM
1
BACK OVER PREVENTION
WARNINGS
1
LATCHES/LOCKS/LINKAGES
DOORS
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.
Consequence: A tailgate that suddenly drops can hit a person, increasing the risk of injury.
Remedy: Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 7, 2025.
Defect: Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving.
Consequence: A loss of headlight function while driving can reduce visibility and increase the risk of a crash.
Remedy: The LPC software will be updated manually, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10298.
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2025 EX90 vehicles. The bolts for the second-row free-standing seat may not be tightened properly.
Consequence: An improperly tightened seat may not adequately restrain the occupant during a crash, increasing their risk of injury.
Remedy: Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10292.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
139 manufacturer communications.
Communications by system
System
Count
UNKNOWN OR OTHER
73
ELECTRICAL SYSTEM
26
POWER TRAIN
14
EXTERIOR LIGHTING
10
STRUCTURE
5
ENGINE
3
FORWARD COLLISION AVOIDANCE
3
SEATS
3
11037973
Date: 2026-09-24. Type: Service Campaign. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
Volvo Cars has decided that all cars, concerned by this QB, shall be upgraded in accordance with this QB, at first workshop visit. To get the car OTA-compatible again, a special Software Product needs to be downloaded and installed.
11037970
Date: 2026-09-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ - txt only no attachments If the ADAS warning light is illuminated on DIMD together with DTC HPA-U14D555 during PDS, follow the 7 steps under "Service"
11037963
Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ - The charging menu may be displayed in the CSD while driving, Text plus 1 attachment TJ_37908_1.jpg. A software solution is introduced with version 3.0.33 in VIDA
11037957
Date: 2026-09-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ - Text only no attachments If the customer experiences a "Battery System Fault" warning message and the vehicle will not start, follow the advice under service. Improved software was released with version 3.0.33, Perform a total upgrade to bring the vehicle to the latest software.
11037305
Date: 2026-08-13. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ - text only - no attachments - If internet connectivity is lost directly after updating to latest software, on vehicles equipped with TCAM3 (VDN: 1504, TCA solution 3). The issues may be caused by a corrupted configuration file. An SP has been created to recover the connectivity. Follow
11036251
Date: 2026-07-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software Pro
11036252
Date: 2026-07-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! Do not replace any parts. A Software P
11036244
Date: 2026-07-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ, text only no attachments - If a customer experiences the Plug and Charge feature not working, follow the advice under "Service". Plug and Charge is the function that allows a vehicle to automatically start charging at a charging station when the charging cable is attached to the vehicl
11036240
Date: 2026-07-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.
11036243
Date: 2026-07-11. Type: Service Bulletin/Repair Instructions. Systems: FORWARD COLLISION AVOIDANCE.
This is a Tech Journal text plus 1 PDF - If FLL needs to be exchanged according to fault tracing, follow the VIDA instruction if a spare part exists; otherwise, follow the advice under "Service" below.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.