The Used Car Index

2011 Altec AC38 problems

No complaints are listed for the 2011 Altec AC38. NHTSA's API and bulk file list none in this build.

Data build 2026-10-08.

NHTSA lists this vehicle as ALTEC AC38.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
18
Investigations
0
Open investigations
0
Manufacturer communications
0

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

2 recalls.

13V134000

Date: 2013-04-04. Systems: EQUIPMENT, STRUCTURE.

Defect: Altec is recalling certain model year 2010-2012 AC18, AC23, and AC38 cranes with front bumper outriggers mounted on Kenworth chassis between November 2010 and October 2012. The brackets that attach the outrigger to the front bumper of the chassis may be inadequate to support the full capacity of the crane in certain positions.

Consequence: The inadequate mounting brackets may allow the outrigger to bend, reducing the stability of the crane truck which could result in injury, death, and/or property damage.

Remedy: Altec will notify owners and dealers will replace the front bumper outrigger attachments. Notification to owners began on May 22, 2012. Owners may contact Altec at 1-877-462-5832. Altec's recall campaign number is CSN 573.

Do not drive: No. Park outside: No.

12V041000

Date: 2012-02-03. Systems: EQUIPMENT.

Defect: ALTEC IS RECALLING CERTAIN MODEL YEAR 2008-2011 AC38 AND MODEL YEAR 2011 AC18 AND AC23 UTILITY VEHICLES, EQUIPPED WITH AN ANTI-TWO BLOCK (ATB) SWITCH TREE GUARD OPTION. THE ATB TREE GUARD SWITCH BRACKET MAY HAVE BEEN INSTALLED INCORRECTLY.

Consequence: IF THE BRACKET WAS INSTALLED INCORRECTLY, THE COMPONENTS COULD BE DISLODGED WHEN THE BOOM IS RAISED TOWARDS THE MAXIMUM ELEVATION AND COULD CAUSE THE ATB SWITCH, COVER, AND WEIGHT TO FALL, INCREASING THE RISK OF INJURY TO PEOPLE OR PROPERTY BELOW.

Remedy: ALTEC WILL NOTIFY OWNERS, AND INSTRUCT UNIT OWNERS TO INSPECT THE INSTALLATION OF THE TREE GUARD SWITCH BRACKET AND CORRECT ANY INCORRECT INSTALLATIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT ALTEC AT 1-877-462-5832.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

0 manufacturer communications.

Communications by system
SystemCount

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
AC380

Same model, other years

All model years | All Altec models

Other Altec models, 2011

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Altec&model=AC38&year=2011"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.