Defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2024 JEMS S and JEMS SE vehicles. Inadequate clearance between the A/C hoses and the engine exhaust manifold may result in the hoses overheating.
Consequence: A/C hoses that overheat can increase the risk of a fire.
Remedy: Altec will install a remedy kit to secure the hose routing farther away from the exhaust manifold, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3166.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
5 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
4
ELECTRICAL SYSTEM
3
ENGINE AND ENGINE COOLING
1
UNKNOWN OR OTHER
1
10239082
Date: 2023-07-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Altec has learned that certain units built with a Jobsite Energy Management System (JEMS) S/SE/LE from October 2020 to May 17, 2023, may fail to charge or operate properly, particularly when the battery is cold. Altec has developed a firmware update to resolve this issue.
10232951
Date: 2023-03-16. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, UNKNOWN OR OTHER.
Altec has learned that when the coolant-style oil heater on certain AH75B/85B100B aerial devices built from April 2021 to August 2022 is active, the operator has to turn off the engine in order to disengage the power take-off (PTO). Replacement of a wiring harness in the pedestal is required to reso
10230983
Date: 2023-01-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Altec used telematics data to identify JEMS in the field with batteries approaching critical discharge. After the min cell voltage becomes less than 3000mV the battery is no longer rechargeable in the field. To avoid costly battery replacement and decrease customer downtime, a letter describing the
10210275
Date: 2022-04-13. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.
Altec has learned that the engine on certain AT35/37/40G and AT37/41/48 ME/PE aerial devices built from August 2020 to August 2021 on Ford F-450/F550/F-600 gas engine chassis equipped with a JEMS S/SE hybrid system could not enter idle mitigation system (IMS) engine shut down properly when the Jobsi
10198618
Date: 2021-06-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
The system firmware on the Altec Jobsite Energy Management System (JEMS) S/SE/LE built from 2020 to 2021 is being updated to improve the performance of the telematics system. This update does not affect the operation of the JEMS system. This update can be completed at the next service interval using
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.