The Used Car Index

2020 Altec Aerial Device Jems Hybrid problems

No complaints are listed for the 2020 Altec Aerial Device Jems Hybrid. NHTSA's API and bulk file list none in this build.

Data build 2026-10-10.

NHTSA lists this vehicle as ALTEC AERIAL DEVICE JEMS HYBRID.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
0
Open investigations
0
Manufacturer communications
4

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

0 investigations; 0 open.

Manufacturer communications

4 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM3
EQUIPMENT3
ENGINE AND ENGINE COOLING1

10239082

Date: 2023-07-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Altec has learned that certain units built with a Jobsite Energy Management System (JEMS) S/SE/LE from October 2020 to May 17, 2023, may fail to charge or operate properly, particularly when the battery is cold. Altec has developed a firmware update to resolve this issue.

10230983

Date: 2023-01-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Altec used telematics data to identify JEMS in the field with batteries approaching critical discharge. After the min cell voltage becomes less than 3000mV the battery is no longer rechargeable in the field. To avoid costly battery replacement and decrease customer downtime, a letter describing the

10210275

Date: 2022-04-13. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.

Altec has learned that the engine on certain AT35/37/40G and AT37/41/48 ME/PE aerial devices built from August 2020 to August 2021 on Ford F-450/F550/F-600 gas engine chassis equipped with a JEMS S/SE hybrid system could not enter idle mitigation system (IMS) engine shut down properly when the Jobsi

10198618

Date: 2021-06-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

The system firmware on the Altec Jobsite Energy Management System (JEMS) S/SE/LE built from 2020 to 2021 is being updated to improve the performance of the telematics system. This update does not affect the operation of the JEMS system. This update can be completed at the next service interval using

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
AERIAL DEVICE JEMS HYBRID0

Same model, other years

All model years | All Altec models

Other Altec models, 2020

Sources

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