NHTSA lists 70 complaints for the 2020 Buick Encore GX, 5 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 3 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as BUICK ENCORE GX.
At a glance
Complaints
70
With crash
5
With fire
0
With injury (complaints)
2
Injuries
3
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
135,400
Investigations
0
Open investigations
0
Manufacturer communications
638
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
SERVICE BRAKES
19
27.1%
UNKNOWN OR OTHER
19
27.1%
POWER TRAIN
18
25.7%
ELECTRICAL SYSTEM
16
22.9%
ENGINE
14
20.0%
VEHICLE SPEED CONTROL
6
8.6%
STEERING
4
5.7%
AIR BAGS
3
4.3%
FUEL/PROPULSION SYSTEM
3
4.3%
ENGINE AND ENGINE COOLING
2
2.9%
Top subsystems
System
Subsystem
Complaints
BACK OVER PREVENTION
WARNINGS
1
ENGINE AND ENGINE COOLING
ENGINE
1
ENGINE AND ENGINE COOLING
EXHAUST SYSTEM
1
FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING
1
FORWARD COLLISION AVOIDANCE
WARNINGS
1
LANE DEPARTURE
BLIND SPOT DETECTION
1
LANE DEPARTURE
WARNING
1
SERVICE BRAKES, HYDRAULIC
FOUNDATION COMPONENTS
1
STRUCTURE
BODY
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.
Consequence: A fractured jack can cause the vehicle to collapse, increasing the risk of injury.
Remedy: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470.
Defect: General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.
Consequence: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
638 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
169
ELECTRICAL SYSTEM
151
ENGINE AND ENGINE COOLING
129
UNKNOWN OR OTHER
108
POWER TRAIN
78
ENGINE
56
WHEELS
32
STRUCTURE
22
11037555
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
11037252
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary Information provides the dealer information of the location of the rear seat child anchors.
11037253
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Special Coverage. Certain 2020 model year Buick Encore GX vehicles, equipped with a 1.2L engine, may have a condition that could cause the turbocharger to fail. If this condition occurs, the Malfunction Indicator Lamp (Check Engine Light) will illuminate, and a diagnostic trouble code will set. A
11036693
Date: 2026-08-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary Information provides a diagnostic tip for diagnosing an issue with Cruise Control, Adaptive Cruise and Lane Keep Assist Turns Off or Inoperative.
11035349
Date: 2026-07-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates to the technician the direction needed when encountering an issue with switching between adaptive cruise control and regular cruise control or an issue with automatic high beam feature after the front camera was replaced.
11035340
Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
PI to help diagnose A/C concern
11033723
Date: 2026-06-03. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
PIP6032B provides diagnostic direction for dealers when encountering transmission leaks
11031713
Date: 2026-04-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI instructs dealers to install foam around the shifter cable to stop rattling
11030974
Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.