The Used Car Index

2024 Buick Encore GX problems

NHTSA lists 31 complaints for the 2024 Buick Encore GX, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as BUICK ENCORE GX.

At a glance

Complaints
31
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
306,511
Investigations
0
Open investigations
0
Manufacturer communications
424

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM2064.5%
UNKNOWN OR OTHER516.1%
EXTERIOR LIGHTING412.9%
ENGINE39.7%
POWER TRAIN39.7%
BACK OVER PREVENTION26.5%
FUEL/PROPULSION SYSTEM26.5%
SERVICE BRAKES26.5%
STEERING26.5%
STRUCTURE13.2%
Top subsystems
SystemSubsystemComplaints
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic2167.7%0.91
loss of control412.9%0.77
mechanical failure39.7%0.75
fire or overheating13.2%0.92
noise or comfort13.2%0.85
visibility or lighting13.2%0.99
Severities
LabelCountShare of taggedMean confidence
moderate2683.9%0.78
low412.9%0.66
high13.2%0.74

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 31 tagged complaints of 31 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

26V539000

Date: 2026-08-20. Systems: BACK OVER PREVENTION.

Defect: General Motors, LLC is recalling certain 2024-2025 Buick Envista, 2024-2026 Buick Encore GX, Chevrolet Trailblazer, and 2025 Chevrolet Trax vehicles. The rearview camera screen may display a distorted or blank image. (excerpt)

Consequence: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Dealers will inspect and replace the rearview camera, if necessary, free of charge. Letters informing owners of the safety risk were mailed September 17, 2026. Another letter will be mailed once the parts are available. Owners may contact Chevrolet customer service at 1-800-222-1020 or Buick customer service at 1-800-521-7300. GM's number for this recall is A262554900. Vehicle Identification Numb (excerpt)

Do not drive: No. Park outside: No.

23V744000

Date: 2023-11-06. Systems: ELECTRICAL SYSTEM.

Defect: General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

Consequence: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

424 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER178
ELECTRICAL SYSTEM83
POWER TRAIN56
EQUIPMENT52
ENGINE47
ENGINE AND ENGINE COOLING34
WHEELS16
STRUCTURE12

11038132

Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealers a procedure to reset the radio.

11038136

Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037320

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

11037252

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information provides the dealer information of the location of the rear seat child anchors.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11036693

Date: 2026-08-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information provides a diagnostic tip for diagnosing an issue with Cruise Control, Adaptive Cruise and Lane Keep Assist Turns Off or Inoperative.

11036690

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication

11036392

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11036399

Date: 2026-08-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the technician the repairs direction for addressing a customer concern of no airflow from dash vents when using air conditioning after an extended drive time.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ENCORE GX31

Same model, other years

All model years | All Buick models

Other Buick models, 2024

Sources

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