NHTSA lists 17 complaints for the 2021 Cadillac XT5, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as CADILLAC XT5.
At a glance
Complaints
17
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
95,231
Investigations
1
Open investigations
0
Manufacturer communications
833
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
UNKNOWN OR OTHER
5
29.4%
ELECTRICAL SYSTEM
3
17.6%
STEERING
3
17.6%
BACK OVER PREVENTION
2
11.8%
ENGINE
2
11.8%
FUEL/PROPULSION SYSTEM
2
11.8%
SERVICE BRAKES
2
11.8%
VISIBILITY
2
11.8%
ENGINE AND ENGINE COOLING
1
5.9%
LANE DEPARTURE
1
5.9%
Top subsystems
System
Subsystem
Complaints
LANE DEPARTURE
BLIND SPOT DETECTION
1
VISIBILITY
SUN/MOON ROOF ASSEMBLY
1
VISIBILITY
WINDSHIELD
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Consequence: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
Defect: General Motors, LLC. (GM) is recalling certain 2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The fuel supply lines may be improperly attached and seated.
Consequence: Improperly attached and seated fuel supply lines may loosen or separate, causing a fuel leak and increasing the risk of a fire.
Remedy: Dealers will inspect and replace fuel supply lines as necessary, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212335590.
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
PE22006
Opened: 2022-07-22. Closed: 2022-11-21.
Rear-View Camera Failure
On July 22, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22-006) to assess alleged failures of the rear-view camera (RVC) in Model Year (MY) 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The complaints report that the screen for the RVC is black, sometimes with a red triangle and a circle with a line through it. To date, ODI has received a total of 18
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
11037253
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11036392
Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
11035340
Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
PI to help diagnose A/C concern
11034979
Date: 2026-07-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates that a vehicle may be encountered with the heated/ventilated seats inoperative. Upon further inspection it will be found that the F19DA fuse will be open. The technician is instructed to inspect the wiring harness that goes to the passenger seat back blower
11034769
Date: 2026-06-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
11032763
Date: 2026-05-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
11032764
Date: 2026-05-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Pi created to provide GM dealers with information on gathering information for projection issue
11030974
Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
11030532
Date: 2026-03-21. Type: Over The Air. Systems: UNKNOWN OR OTHER.
Improvements to OnStar functionality.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.