NHTSA lists 60 complaints for the 2002 Chevrolet Avalanche 2500, 3 of them mention a crash and 2 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as CHEVROLET AVALANCHE 2500.
Model-generated complaint tags: This model year has not been tagged.
Investigations
3 investigations; 0 open.
EA11001
Opened: 2011-01-05. Closed: 2015-04-08.
Brake line corrosion failure
On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the United States that NHTSA has viewed as salt states for investigations of corrosion related issues:Connecticut, Delaware, District of
Systems: SERVICE BRAKES, HYDRAULIC.
Linked campaign numbers: None listed.
EA07013
Opened: 2007-09-14. Closed: 2008-09-12.
TRAILER HITCH RECEIVER FAILURE
COMPLAINT REPORTS ALLEGE POOR WELD QUALITY AND/OR BENDING OF THE SUBJECT VEHICLE ORIGINAL EQUIPMENT TRAILER HITCH RECEIVER.THE AGENCY'S INVESTIGATION INCLUDED ANALYSIS OF MANUFACTURER AND AGENCY INCIDENT REPORTS, REVIEW OF POLICE REPORTS, ANALYSIS OF THE AGENCY'S FATAL ANALYSIS REPORTING SYSTEM, A VEHICLE OWNER SURVEY, INSPECTION OF TOW VEHICLES/HITCHES AND ANALYSIS OF FAILED PARTS.INCIDENTS OF WE
Systems: TRAILER HITCHES.
Linked campaign numbers: None listed.
PE07025
Opened: 2007-05-14. Closed: 2007-09-14.
TRAILER HITCH RECEIVER FAILURE
GM PROVIDED ADDITIONAL DATA REGARDING ALLEGATIONS OF FAILURE OF THE TRAILER HITCH.ODI REVIEWED THAT AS WELL AS OTHER DATA PROVIDED BY PEER MANUFACTURERS.BASED ON OUR REVIEW, ODI FINDS THE NEED TO FURTHER INVESTIGATE THIS ISSUE.THIS PRELIMINARY EVALUATION IS UPGRADED TO AN ENGINEERING ANALYSIS (EA07-013) FOR FURTHER ASSESSMENT AND STUDY OF THIS ISSUE.
Systems: TRAILER HITCHES.
Linked campaign numbers: None listed.
Manufacturer communications
285 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 126 |
|---|
| ELECTRICAL SYSTEM | 48 |
|---|
| ENGINE AND ENGINE COOLING | 41 |
|---|
| ENGINE | 26 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 22 |
|---|
| FUEL SYSTEM, GASOLINE | 12 |
|---|
| STRUCTURE | 12 |
|---|
| WHEELS | 10 |
|---|
11020816
Date: 2025-07-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
11012907
Date: 2024-12-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
11010544
Date: 2024-10-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
11006621
Date: 2024-08-26. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is com
11006421
Date: 2024-07-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions durin
11004761
Date: 2024-06-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, FUEL/PROPULSION SYSTEM.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
11004557
Date: 2024-06-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
11002312
Date: 2024-06-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
10252735
Date: 2024-03-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
10251887
Date: 2024-03-14. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.