NHTSA lists 351 complaints for the 2002 Chevrolet Silverado 2500, 21 of them mention a crash and 6 mention a fire. 7 complaints mention an injury, with 10 injuries and 1 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as CHEVROLET SILVERADO 2500.
Model-generated complaint tags: This model year has not been tagged.
Recalls
See new recalls and investigations this week.
1 recalls.
Date: 2001-06-26. Systems: INTERIOR LIGHTING.
Defect: VEHICLE DESCRIPTION: CERTAIN PICKUP TRUCKS EQUIPPED WITH 6.6L DIESEL ENGINES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THESE VEHICLES HAVE A BRAKE SYSTEM WARNING LIGHT IN THE INSTRUMENT CLUSTER THAT MAY NOT ILLUMINATE WHEN THE BRAKE FLUID IS LOW. IN ADDITION, WHEN THE BRAKE FLUID IS LOW, THE VEHICLE MAY NOT MEET THE PARTIAL SYSTEM REQUIREMENTS OF (excerpt)
Consequence: THESE CONDITIONS COULD RESULT IN REDUCED BRAKING CAPABILITY, WHICH COULD LEAD TO A CRASH. (excerpt)
Remedy: DEALERS WILL CHANGE THE LOCATION OF A WIRE CONNECTION IN THE UNDERHOOD BUSSED ELECTRICAL CENTER. OWNER NOTIFICATION BEGAN JULY 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782. (excerpt)
Do not drive: No. Park outside: No.
Investigations
4 investigations; 0 open.
EA07013
Opened: 2007-09-14. Closed: 2008-09-12.
TRAILER HITCH RECEIVER FAILURE
COMPLAINT REPORTS ALLEGE POOR WELD QUALITY AND/OR BENDING OF THE SUBJECT VEHICLE ORIGINAL EQUIPMENT TRAILER HITCH RECEIVER.THE AGENCY'S INVESTIGATION INCLUDED ANALYSIS OF MANUFACTURER AND AGENCY INCIDENT REPORTS, REVIEW OF POLICE REPORTS, ANALYSIS OF THE AGENCY'S FATAL ANALYSIS REPORTING SYSTEM, A VEHICLE OWNER SURVEY, INSPECTION OF TOW VEHICLES/HITCHES AND ANALYSIS OF FAILED PARTS.INCIDENTS OF WE
Systems: TRAILER HITCHES.
Linked campaign numbers: None listed.
PE07025
Opened: 2007-05-14. Closed: 2007-09-14.
TRAILER HITCH RECEIVER FAILURE
GM PROVIDED ADDITIONAL DATA REGARDING ALLEGATIONS OF FAILURE OF THE TRAILER HITCH.ODI REVIEWED THAT AS WELL AS OTHER DATA PROVIDED BY PEER MANUFACTURERS.BASED ON OUR REVIEW, ODI FINDS THE NEED TO FURTHER INVESTIGATE THIS ISSUE.THIS PRELIMINARY EVALUATION IS UPGRADED TO AN ENGINEERING ANALYSIS (EA07-013) FOR FURTHER ASSESSMENT AND STUDY OF THIS ISSUE.
Systems: TRAILER HITCHES.
Linked campaign numbers: None listed.
EA04012
Opened: 2004-04-30. Closed: 2005-02-28.
HYDRAULIC PUMP FAILRES
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND
Systems: SERVICE BRAKES, HYDRAULIC, STEERING.
Linked campaign numbers: 05V005000.
PE04004
Opened: 2004-01-08. Closed: 2004-04-30.
HYDRAULIC PUMP SHAFT FAILURES
THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCLUDE MODEL YEARS2003 AND 2004, ASDURING THE PE, ODI LEARNED THAT THE HYDROBOAST PUMPS WERE MODIFIED I
Systems: SERVICE BRAKES, HYDRAULIC, STEERING.
Linked campaign numbers: None listed.
Manufacturer communications
340 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 141 |
|---|
| ELECTRICAL SYSTEM | 57 |
|---|
| ENGINE AND ENGINE COOLING | 57 |
|---|
| ENGINE | 32 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 25 |
|---|
| FUEL SYSTEM, GASOLINE | 19 |
|---|
| POWER TRAIN | 16 |
|---|
| SUSPENSION | 12 |
|---|
11020816
Date: 2025-07-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
11014455
Date: 2025-02-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to
11012907
Date: 2024-12-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
11010544
Date: 2024-10-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
11006621
Date: 2024-08-26. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is com
11006421
Date: 2024-07-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions durin
11004761
Date: 2024-06-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, FUEL/PROPULSION SYSTEM.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
11004557
Date: 2024-06-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
11002312
Date: 2024-06-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
10252735
Date: 2024-03-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.