NHTSA lists 710 complaints for the 2002 Chevrolet Silverado, 75 of them mention a crash and 5 mention a fire. 31 complaints mention an injury, with 47 injuries and 1 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as CHEVROLET SILVERADO.
Model-generated complaint tags: This model year has not been tagged.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2005-08-29. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES MAY EXPERIENCE UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CONDITION IS MORE LIKELY TO OCCUR IN ENVIRONMENTALLY CORROSIVE AREAS. THIS RECALL WILL BE LAUNCHED IN THE "SALT BELT" STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MARYLAND, MASSACHUSETTS, MAINE, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHI (excerpt)
Consequence: THIS CAN CAUSE INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS, WHICH COULD RESULT IN A CRASH. (excerpt)
Remedy: DEALERS ARE TO REMOVE THE WHEEL SPEED SENSOR AND THOROUGHLY CLEAN THE WHEEL SPEED SENSOR MOUNTING SURFACE ON THE BEARING, APPLY RUST INHIBITOR TO THE CLEANED SURFACE, GREASE THE MOUNTING SURFACE, REINSTALL THE WHEEL SPEED SENSOR, AND CHECK THE PEAK-TO-PEAK OUTPUT VOLTAGE TO ENSURE THE WHEEL SPEED SIGNAL IS WITHIN SPECIFICATIONS. THE RECALL BEGAN SEPTEMBER 22, 2005. OWNERS MAY CONTACT CHEVROLET (excerpt)
Do not drive: No. Park outside: No.
Date: 2005-04-22. Systems: PARKING BRAKE.
Defect: ON CERTAIN PICKUP TRUCKS EQUIPPED WITH MANUAL TRANSMISSIONS AND BUILT WITH EITHER PBR PARKING BRAKE SYSTEMS OR TRW PARKING BRAKE SYSTEMS, THE PARKING BRAKE FRICTION LININGS MAY WEAR TO AN EXTENT WHERE THE PARKING BRAKE CAN BECOME INEFFECTIVE IN IMMOBILIZING A PARKED VEHICLE.
Consequence: IF THE PARKING BRAKE DOES NOT HOLD, UNINTENDED VEHICLE MOVEMENT COULD OCCUR, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL A LOW-FORCE SPRING CLIP RETAINER FOR VEHICLES EQUIPPED WITH A PBR PARKING BRAKE SYSTEM. ON VEHICLES EQUIPPED WITH THE TRW PARKING BRAKE SYSTEM, DEALERS WILL INSTALL A REDESIGNED PARKING BRAKE CABLE ASSEMBLY. THE RECALL BEGAN ON JULY 29, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
Do not drive: No. Park outside: No.
Date: 2004-03-17. Systems: STRUCTURE.
Defect: ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE GALVANIZED STEEL TAILGATE SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION MAY CORRODE, WEAKEN, AND EVENTUALLY FRACTURE. IF BOTH CABLES FRACTURED, THE TAILGATE WOULD SUDDENLY DROP AND STRIKE THE TOP SURFACE OF THE REAR BUMPER.
Consequence: ANYONE SITTING OR STANDING ON THE HORIZONTAL SURFACE OF THE TAILGATE WHEN BOTH CABLES FRACTURED COULD BE INJURED BY FALLING FROM THE TAILGATE. ON VEHICLES THAT HAVE HAD THE BUMPER REMOVED, THE TAILGATE MAY DROP EVEN LOWER. ADDITIONALLY, IF THERE IS CARGO ON THE TAILGATE THE CARGO MAY FALL OFF IF THE SUPPORT CABLES FRACTURE.
Remedy: DEALERS WILL REPLACE THE CABLES. INTERIM OWNER NOTIFICATION BEGAN ON APRIL 7, 20004. THE RECALL BEGAN ON SEPTEMBER 24, 2004, WHEN REPLACEMENT PARTS WERE AVAILABLE, AND WILL CONTINUE THROUGH OCTOBER 29, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463, OR VISIT WWW.MYGMLINK.COM, AND ENTER YOUR VEHICLE IDENTIFICATION NUMBER.
Do not drive: No. Park outside: No.
Date: 2003-11-03. Systems: FUEL SYSTEM, OTHER.
Defect: SOME 2WD AND 4WD PICKUP TRUCKS, CONVERTED TO EITHER DEDICATED OR BI-FUEL COMPRESSED NATURAL GAS (CNG) FUEL USAGE, WERE ASSEMBLED WITH A THROTTLE CABLE THAT CAN CONTACT AND RUB THROUGH THE FLEXIBLE PRESSURIZED FUEL LINE CREATING A PINHOLE LEAK OF NATURAL GAS TO THE ATMOSPHERE.
Consequence: A STRONG ODOR OF NATURAL GAS MAY BE DETECTED FROM INSIDE THE VEHICLE, POSSIBLY ACCOMPANIED BY A HISSING NOISE. IF THE NATURAL GAS WERE ACCIDENTALLY IGNITED, SERIOUS INJURY COULD RESULT.
Remedy: DEALERS WILL SECURE THE THROTTLE CABLE TO ELIMINATE THE POSSIBILITY OF CONTACT WITH THE CNG FUEL LINE. THE CNG FUEL LINE, THROTTLE CABLE, AND CRUISE CONTROL CABLE ARE ALSO TO BE INSPECTED AND REPLACED IF NECESSARY. OWNER NOTIFICATION BEGAN ON DECEMBER 11, 2003. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
Do not drive: No. Park outside: No.
Investigations
12 investigations; 0 open.
EA11001
Opened: 2011-01-05. Closed: 2015-04-08.
Brake line corrosion failure
On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the United States that NHTSA has viewed as salt states for investigations of corrosion related issues:Connecticut, Delaware, District of
Systems: SERVICE BRAKES, HYDRAULIC.
Linked campaign numbers: None listed.
PE10010
Opened: 2010-03-30. Closed: 2011-01-05.
Brake line corrosion failure
The Office of Defects Investigation (ODI) received Defect Petition DP10-003 on March 2, 2010, requesting the investigation of model year (MY) 2003 Chevrolet Silverado 2500HD 4WD pickup trucks for corrosion failures of the vehicle brake lines.DP10-003 was granted and on March 30, 2010, Preliminary Evaluation PE10-010 was opened on more than six million model year 1999 through 2003 light trucks and
Systems: SERVICE BRAKES, HYDRAULIC.
Linked campaign numbers: None listed.
PE06016
Opened: 2006-05-04. Closed: 2006-09-14.
CRANK POSITION SENSOR FAILURE - STALL
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE06-016) ON MAY 4, 2006 BASED ON ELEVEN VEHICLE OWNER QUESTIONNAIRES (VOQS) AND EARLY WARNING (EWR) DATA ALLEGING SUDDEN ENGINE SHUTDOWN WHILE DRIVING AS A RESULT OF CRANK POSITION SENSOR FAILURES IN MY 2001-2002 GENERAL MOTORS C/K PLATFORM VEHICLES EQUIPPED WITH 8.1L ENGINES.IN RESPONSE TO AN INFORMATION REQUEST LETTER SE
Systems: ENGINE AND ENGINE COOLING.
Linked campaign numbers: None listed.
DP05009
Opened: 2005-12-20. Closed: 2006-05-31.
PARKING BRAKE FAILURE
ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.
Systems: PARKING BRAKE.
Linked campaign numbers: None listed.
PE05020
Opened: 2005-04-28. Closed: 2005-09-13.
UNWANTED LOW-SPEED ABS ACTIVATION
IN A LETTER DATED AUGUST 29, 2005, GM NOTIFIED ODI THAT IT WAS RECALLING CERTAIN MODEL YEAR 1999 THROUGH 2002 C/K PICKUP TRUCKS AND SPORT UTILITY VEHICLES TO CORRECT A PROBLEM WITH ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR CORROSION THAT MAY RESULT IN UNWANTED ABS ACTIVATION AND EXTENDED STOPPING DISTANCES DURING LOW-SPEED BRAKING (RECALL 05V-379).GM'S RECALL COVERS APPROXIMATELY 804,000 VEH
Systems: SERVICE BRAKES, HYDRAULIC.
Linked campaign numbers: 05V379000.
EA04012
Opened: 2004-04-30. Closed: 2005-02-28.
HYDRAULIC PUMP FAILRES
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND
Systems: SERVICE BRAKES, HYDRAULIC, STEERING.
Linked campaign numbers: 05V005000.
EA04011
Opened: 2004-04-09. Closed: 2005-05-10.
PARKING BRAKE FAILURE
IN A LETTER DATED APRIL 20, 2005, GM NOTIFIED NHTSA THAT IT HAD DECIDED THAT DEFECTS THAT RELATE TO MOTOR VEHICLE SAFETY EXIST IN CERTAIN MODEL YEAR (MY) 1999-2002 C/K 1500 SERIES (PBR PARKING BRAKE SYSTEM) AND MY 2001-2005 C/K 2500 AND 3500 SERIES (TRW PARKING BRAKE SYSTEM) PICKUPS WITH MANUAL TRANSMISSIONS.ACCORDING TO GM, SOME OF THESE VEHICLES MAY HAVE CONDITIONS THAT CAUSE THE FRICTION LINING
Systems: PARKING BRAKE.
Linked campaign numbers: 05V161000.
EA04005
Opened: 2004-02-19. Closed: 2004-09-28.
TAILGATE CABLE BREAKAGE
GENERAL MOTORS FILED A DEFECT NOTICE 04V-129 ON MARCH 17, 2004, WHICH OUTLINES A PROGRAM TO REPLACE THE TAILGATE CABLES INSTALLED IN AFFECTED MODEL YEAR 2000-2004 VEHICLES.REFER TO ODI'S CLOSING REPORT FOR EA04-005 FOR ADDITIONAL INFORMATION.ODI IS AWARE OF REPORTS OF TAILGATE CABLE BREAKAGE OCCURRING IN MODEL YEAR 1999 AND EARLIER VEHICLES.THESE VEHICLES WERE EQUIPPED WITH SIMILAR TAILGATE CABLES
Systems: LATCHES/LOCKS/LINKAGES, STRUCTURE.
Linked campaign numbers: 04E067000, 04V129000.
PE03057
Opened: 2003-12-08. Closed: 2004-04-09.
PARKING BRAKE FAILURE
ODI OPENED PE03-057 TO ASSESS PARKING BRAKE INEFFECTIVENESS IN THE SUBJECT VEHICLES.THESE VEHICLES ARE EQUIPPED WITH FOUR WHEEL DISC BRAKES THAT INCORPORATE A SINGLE-SHOE DRUM-IN-HAT PARKING BRAKE INDEPENDENT OF THE SERVICE BRAKES.COMPLAINT AND WARRANTY DATA INDICATE THAT THE PARKING BRAKE LININGS TEND TO WEAR OUT EARLY IN THE LIFE OF THE VEHICLE (AT AN AVERAGE OF 24 MONTHS IN SERVICE), REDUCING T
Systems: PARKING BRAKE.
Linked campaign numbers: None listed.
PE03049
Opened: 2003-10-23. Closed: 2004-02-19.
TAILGATE CABLE BREAKAGE
DURING THE PE, ODIDISCOVERED THAT ONE OR BOTH OF THE TAILGATE SUPPORT CABLES CAN BREAK DUE TO THE EFFECTS OF METAL FATIGUE AT THE POINT WHERE THE CABLE FLEXES WHEN THE LIFT GATE IS OPENED AND CLOSED. CONCURRENTLY, THE STRENGTH OF THE CABLE DEGRADES OVER TIME DUE TO CORROSION OF THE WIRE STRANDS IN THE SUPPORT CABLES.WHEN THE VEHICLE IS STATIONARY AND CARGO IS BEING LOADED OR UNLOADED, THE TAILGATE
Systems: LATCHES/LOCKS/LINKAGES.
Linked campaign numbers: None listed.
PE03026
Opened: 2003-06-12. Closed: 2003-11-03.
STEEL WHEEL RIM FRACTURE
THERE HAVE BEEN LESS THAN 2 COMPLAINTS PER 100,000 SUBJECT VEHICLES RELATED TO THE ALLEGED DEFECT.THE OLDEST VEHICLES (MY 1999) HAVE ONLY 2 COMPLAINTS IN OVER 140 THOUSAND VEHICLES AFTER OVER 4 YEARS IN SERVICE.THE RATE OF WARRANTY CLAIMS POTENTIALLY RELATED TO THE ALLEGED DEFECT IS LESS THAN 0.1%.THERE ARE NO KNOWN INCIDENTS INVOLVING RAPID LOSS OF TIRE PRESSURE OR LOSS OF VEHICLE CONTROL. A DEFE
Systems: WHEELS.
Linked campaign numbers: None listed.
EA02015
Opened: 2002-08-01. Closed: 2004-01-12.
THROTTLE STICKING CLOSED
THIS INVESTIGATION INVOLVES THE GENERAL MOTORS CORPORATION (GM)THROTTLE BODY (TB) UTILIZED IN MODEL YEAR (MY) 1999-2002 SILVERADO, SIERRA, TAHOE, SUBURBAN, AVALANCHE AND YUKON (SUBJECT VEHICLE(S)) WITH 4.8L, 5.3L, AND 6.0L ENGINES. THE TB VALVE MAY INTERMITTENTLY STICK IN A CLOSED POSITION.IN SUCH A SITUATION, AN OPERATOR MAY APPLY ADDITIONAL ACCELERATOR PEDAL FORCE TO INCREASE ENGINE SPEED.THE AP
Systems: VEHICLE SPEED CONTROL.
Linked campaign numbers: None listed.
Manufacturer communications
470 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE AND ENGINE COOLING | 136 |
|---|
| POWER TRAIN | 114 |
|---|
| ELECTRICAL SYSTEM | 28 |
|---|
| EQUIPMENT | 28 |
|---|
| STEERING | 23 |
|---|
| STRUCTURE | 23 |
|---|
| SUSPENSION | 20 |
|---|
| FUEL SYSTEM, OTHER | 19 |
|---|
10108599
Date: 2017-07-17. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.
10113406
Date: 2017-02-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of thei
10113364
Date: 2017-01-31. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, HYDRAULIC.
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
10114431
Date: 2016-02-23. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
10112299
Date: 2016-01-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
10113787
Date: 2015-08-03. Type: Service Bulletin/Repair Instructions. Systems: SEAT BELTS.
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
10113662
Date: 2015-05-27. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, OTHER.
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
10113652
Date: 2015-05-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This informational bulletin provides information on a GM of Canada OnStarA? cellular communication upgrade.
10113654
Date: 2015-05-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This informational bulletin provides information on a GM of Canada OnStarA? cellular communication upgrade.
10114470
Date: 2015-04-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnS