The Used Car Index

2024 Chevrolet Equinox EV problems

NHTSA lists 107 complaints for the 2024 Chevrolet Equinox EV, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as CHEVROLET EQUINOX EV.

At a glance

Complaints
107
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
23,700
Investigations
1
Open investigations
1
Manufacturer communications
504

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
VISIBILITY/WIPER5854.2%
FORWARD COLLISION AVOIDANCE2523.4%
UNKNOWN OR OTHER1413.1%
SERVICE BRAKES1110.3%
ELECTRICAL SYSTEM87.5%
BACK OVER PREVENTION65.6%
EXTERIOR LIGHTING65.6%
FUEL/PROPULSION SYSTEM32.8%
STEERING32.8%
STRUCTURE21.9%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING17
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL6
FORWARD COLLISION AVOIDANCEWARNINGS6
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING3
BACK OVER PREVENTIONWARNINGS2
BACK OVER PREVENTIONAUTOMATIC SYSTEM BRAKING1
LANE DEPARTUREBLIND SPOT DETECTION1
STRUCTUREBODY1
STRUCTUREINTERIOR PANELS1
VISIBILITYWINDSHIELD1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
visibility or lighting6560.7%0.98
electrical electronic2523.4%0.77
loss of control1413.1%0.72
fire or overheating10.9%0.93
mechanical failure10.9%0.58
unclear10.9%0.69
Severities
LabelCountShare of taggedMean confidence
moderate9992.5%0.92
high43.7%0.85
low43.7%0.57

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 107 tagged complaints of 107 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

25V639000

Date: 2025-09-25. Systems: FORWARD COLLISION AVOIDANCE.

Defect: General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehi (excerpt)

Consequence: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury. (excerpt)

Remedy: The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252527170. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

EA26006

Opened: 2026-08-21. Closed: Not listed.

Electronic Brake Module Component Failure

On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a a Brake System Failurea message at start up or while driving. GM shared records regarding several internal investigations for loss of brake ass

Systems: SERVICE BRAKES.

Linked campaign numbers: None listed.

Manufacturer communications

504 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER276
ELECTRICAL SYSTEM143
FUEL/PROPULSION SYSTEM51
EQUIPMENT48
STRUCTURE27
POWER TRAIN16
WHEELS16
ENGINE9

11037797

Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.

11038132

Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealers a procedure to reset the radio.

11038136

Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037446

Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.

11037320

Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11036690

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication

11036709

Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagn

11036400

Date: 2026-08-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagn

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
EQUINOX EV107

Same model, other years

All model years | All Chevrolet models

Other Chevrolet models, 2024

Sources

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