NHTSA lists 141 complaints for the 2024 Chevrolet Silverado 2500, 3 of them mention a crash and 1 mention a fire. 2 complaints mention an injury, with 3 injuries and 0 deaths reported.
Data build 2026-10-10.
NHTSA lists this vehicle as CHEVROLET SILVERADO 2500.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 68 | 48.2% | 0.90 |
|---|
| mechanical failure | 27 | 19.1% | 0.86 |
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| loss of control | 24 | 17.0% | 0.75 |
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| visibility or lighting | 8 | 5.7% | 0.78 |
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| structural or corrosion | 4 | 2.8% | 0.60 |
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| unclear | 4 | 2.8% | 0.84 |
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| fire or overheating | 2 | 1.4% | 0.79 |
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| noise or comfort | 2 | 1.4% | 0.96 |
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| fluid or fuel leak | 1 | 0.7% | 0.80 |
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| restraint or airbag | 1 | 0.7% | 0.63 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 107 | 75.9% | 0.82 |
|---|
| low | 23 | 16.3% | 0.71 |
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| high | 7 | 5.0% | 0.78 |
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| critical | 2 | 1.4% | 0.92 |
|---|
| none | 2 | 1.4% | 0.98 |
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Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 141 tagged complaints of 141 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2026-08-13. Systems: TIRES.
Defect: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning. (excerpt)
Consequence: Driving with underinflated tires can increase the risk of a crash. (excerpt)
Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-11-26. Systems: LATCHES/LOCKS/LINKAGES.
Defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park. (excerpt)
Consequence: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash. (excerpt)
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansi (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-02-01. Systems: LATCHES/LOCKS/LINKAGES.
Defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Do not drive: No. Park outside: No.
Date: 2023-08-03. Systems: STEERING.
Defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Do not drive: No. Park outside: No.
Manufacturer communications
851 manufacturer communications.
Communications by system| System | Count |
|---|
| UNKNOWN OR OTHER | 336 |
|---|
| ELECTRICAL SYSTEM | 207 |
|---|
| EQUIPMENT | 105 |
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| ENGINE AND ENGINE COOLING | 89 |
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| ENGINE | 81 |
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| POWER TRAIN | 72 |
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| STRUCTURE | 37 |
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| WHEELS | 25 |
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11038132
Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates to dealers a procedure to reset the radio.
11038136
Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
11037555
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
11037551
Date: 2026-09-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information communicates an issue with a service column lock message and DTC U3000. Engineering is working on the issue and in the meantime dealerships are to reset/clear the DTC and perform four sleep cycles to verify the DTC does not return.
11037445
Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key cycle. The condition is caused by a software anomaly.
11037320
Date: 2026-09-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
11037253
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11037255
Date: 2026-09-03. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information communicates a diagnostic tip for the tailgate release system and tailgate ajar message.
11037258
Date: 2026-09-03. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key cycle. The condition is caused by a software anomaly. Do not replace parts. Engineering is investigating the root cause; c
11036690
Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication