NHTSA lists 286 complaints for the 2002 Chevrolet Suburban, 24 of them mention a crash and 5 mention a fire. 14 complaints mention an injury, with 24 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as CHEVROLET SUBURBAN.
Model-generated complaint tags: This model year has not been tagged.
Recalls
See new recalls and investigations this week.
2 recalls.
Date: 2005-08-29. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES MAY EXPERIENCE UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CONDITION IS MORE LIKELY TO OCCUR IN ENVIRONMENTALLY CORROSIVE AREAS. THIS RECALL WILL BE LAUNCHED IN THE "SALT BELT" STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MARYLAND, MASSACHUSETTS, MAINE, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHI (excerpt)
Consequence: THIS CAN CAUSE INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS, WHICH COULD RESULT IN A CRASH. (excerpt)
Remedy: DEALERS ARE TO REMOVE THE WHEEL SPEED SENSOR AND THOROUGHLY CLEAN THE WHEEL SPEED SENSOR MOUNTING SURFACE ON THE BEARING, APPLY RUST INHIBITOR TO THE CLEANED SURFACE, GREASE THE MOUNTING SURFACE, REINSTALL THE WHEEL SPEED SENSOR, AND CHECK THE PEAK-TO-PEAK OUTPUT VOLTAGE TO ENSURE THE WHEEL SPEED SIGNAL IS WITHIN SPECIFICATIONS. THE RECALL BEGAN SEPTEMBER 22, 2005. OWNERS MAY CONTACT CHEVROLET (excerpt)
Do not drive: No. Park outside: No.
Date: 2003-03-07. Systems: STRUCTURE.
Defect: CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Do not drive: No. Park outside: No.
Investigations
8 investigations; 0 open.
EA11001
Opened: 2011-01-05. Closed: 2015-04-08.
Brake line corrosion failure
On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the United States that NHTSA has viewed as salt states for investigations of corrosion related issues:Connecticut, Delaware, District of
Systems: SERVICE BRAKES, HYDRAULIC.
Linked campaign numbers: None listed.
PE10010
Opened: 2010-03-30. Closed: 2011-01-05.
Brake line corrosion failure
The Office of Defects Investigation (ODI) received Defect Petition DP10-003 on March 2, 2010, requesting the investigation of model year (MY) 2003 Chevrolet Silverado 2500HD 4WD pickup trucks for corrosion failures of the vehicle brake lines.DP10-003 was granted and on March 30, 2010, Preliminary Evaluation PE10-010 was opened on more than six million model year 1999 through 2003 light trucks and
Systems: SERVICE BRAKES, HYDRAULIC.
Linked campaign numbers: None listed.
PE06016
Opened: 2006-05-04. Closed: 2006-09-14.
CRANK POSITION SENSOR FAILURE - STALL
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE06-016) ON MAY 4, 2006 BASED ON ELEVEN VEHICLE OWNER QUESTIONNAIRES (VOQS) AND EARLY WARNING (EWR) DATA ALLEGING SUDDEN ENGINE SHUTDOWN WHILE DRIVING AS A RESULT OF CRANK POSITION SENSOR FAILURES IN MY 2001-2002 GENERAL MOTORS C/K PLATFORM VEHICLES EQUIPPED WITH 8.1L ENGINES.IN RESPONSE TO AN INFORMATION REQUEST LETTER SE
Systems: ENGINE AND ENGINE COOLING.
Linked campaign numbers: None listed.
DP05009
Opened: 2005-12-20. Closed: 2006-05-31.
PARKING BRAKE FAILURE
ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.
Systems: PARKING BRAKE.
Linked campaign numbers: None listed.
PE05020
Opened: 2005-04-28. Closed: 2005-09-13.
UNWANTED LOW-SPEED ABS ACTIVATION
IN A LETTER DATED AUGUST 29, 2005, GM NOTIFIED ODI THAT IT WAS RECALLING CERTAIN MODEL YEAR 1999 THROUGH 2002 C/K PICKUP TRUCKS AND SPORT UTILITY VEHICLES TO CORRECT A PROBLEM WITH ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR CORROSION THAT MAY RESULT IN UNWANTED ABS ACTIVATION AND EXTENDED STOPPING DISTANCES DURING LOW-SPEED BRAKING (RECALL 05V-379).GM'S RECALL COVERS APPROXIMATELY 804,000 VEH
Systems: SERVICE BRAKES, HYDRAULIC.
Linked campaign numbers: 05V379000.
EA04012
Opened: 2004-04-30. Closed: 2005-02-28.
HYDRAULIC PUMP FAILRES
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND
Systems: SERVICE BRAKES, HYDRAULIC, STEERING.
Linked campaign numbers: 05V005000.
PE03026
Opened: 2003-06-12. Closed: 2003-11-03.
STEEL WHEEL RIM FRACTURE
THERE HAVE BEEN LESS THAN 2 COMPLAINTS PER 100,000 SUBJECT VEHICLES RELATED TO THE ALLEGED DEFECT.THE OLDEST VEHICLES (MY 1999) HAVE ONLY 2 COMPLAINTS IN OVER 140 THOUSAND VEHICLES AFTER OVER 4 YEARS IN SERVICE.THE RATE OF WARRANTY CLAIMS POTENTIALLY RELATED TO THE ALLEGED DEFECT IS LESS THAN 0.1%.THERE ARE NO KNOWN INCIDENTS INVOLVING RAPID LOSS OF TIRE PRESSURE OR LOSS OF VEHICLE CONTROL. A DEFE
Systems: WHEELS.
Linked campaign numbers: None listed.
EA02015
Opened: 2002-08-01. Closed: 2004-01-12.
THROTTLE STICKING CLOSED
THIS INVESTIGATION INVOLVES THE GENERAL MOTORS CORPORATION (GM)THROTTLE BODY (TB) UTILIZED IN MODEL YEAR (MY) 1999-2002 SILVERADO, SIERRA, TAHOE, SUBURBAN, AVALANCHE AND YUKON (SUBJECT VEHICLE(S)) WITH 4.8L, 5.3L, AND 6.0L ENGINES. THE TB VALVE MAY INTERMITTENTLY STICK IN A CLOSED POSITION.IN SUCH A SITUATION, AN OPERATOR MAY APPLY ADDITIONAL ACCELERATOR PEDAL FORCE TO INCREASE ENGINE SPEED.THE AP
Systems: VEHICLE SPEED CONTROL.
Linked campaign numbers: None listed.
Manufacturer communications
568 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 172 |
|---|
| ENGINE AND ENGINE COOLING | 92 |
|---|
| ELECTRICAL SYSTEM | 66 |
|---|
| POWER TRAIN | 50 |
|---|
| ENGINE | 31 |
|---|
| STRUCTURE | 25 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 23 |
|---|
| FUEL SYSTEM, GASOLINE | 22 |
|---|
11020816
Date: 2025-07-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
11014455
Date: 2025-02-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to
11012907
Date: 2024-12-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
11009156
Date: 2024-10-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester A and Vehicle Data Recorder tools, giving website address and st
11010544
Date: 2024-10-07. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
11007743
Date: 2024-09-12. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and ven
11007744
Date: 2024-09-12. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and ven
11006621
Date: 2024-08-26. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is com
11006421
Date: 2024-07-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions durin
11004761
Date: 2024-06-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, FUEL/PROPULSION SYSTEM.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.