NHTSA lists 1 complaints for the 2018 Crossroads Cruiser, 0 of them mention a crash and 1 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-07.
NHTSA lists this vehicle as CROSSROADS CRUISER.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| fire or overheating | 1 | 100.0% | 0.56 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 1 | 100.0% | 0.64 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
4 recalls.
Date: 2018-04-05. Systems: SERVICE BRAKES, ELECTRIC.
Defect: Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and Volante recreational trailers. The brake wire may have been improperly attached to the spring assembly on the axles, allowing the wire to be damaged and short circuit.
Consequence: Damage to the wire can cause a loss of trailer braking, lengthening the distance needed to stop the vehicle, increasing the risk of a crash. An electrical short of the brake wire can increase the risk of a fire.
Remedy: Keystone will notify owners, and dealers will relocate the brake wiring as needed, free of charge. The recall began on April 18, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-316
Do not drive: No. Park outside: No.
Date: 2017-11-22. Systems: EQUIPMENT.
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from dischar (excerpt)
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 1 (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-10-20. Systems: EQUIPMENT.
Defect: Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame. (excerpt)
Consequence: If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire. (excerpt)
Remedy: Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-10-06. Systems: EQUIPMENT.
Defect: Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and Volante recreational trailers. These vehicles may have been manufactured with propane gas detectors instead of being manufactured with a combination propane gas/carbon monoxide detector.
Consequence: Without a carbon monoxide (CO) detector, occupants will not be alerted to high levels of carbon monoxide, increasing the risk injury or death.
Remedy: Keystone has notified owners, and dealers will install a CO detector, free of charge. The recall began on October 16, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-302.
Do not drive: No. Park outside: No.
Manufacturer communications
5 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 3 |
|---|
| ELECTRICAL SYSTEM | 2 |
|---|
| STRUCTURE | 2 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
|---|
10169047
Date: 2019-12-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and ma
10169048
Date: 2019-12-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if
10153025
Date: 2018-12-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This is the REVISED repair instructions for advisory 18-318. It has been determined that certain Atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner.
10145525
Date: 2018-09-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This is the repair instructions for advisory 18-318. It has been determined that certain Atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner. This is the communication to the dealership regarding advisory 18-318
10143722
Date: 2018-07-11. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.
This is the repair instructions for advisory 18-327. It has been determined that the microwave exhaust fans in certain Cruiser Aire units were not installed to vent outside.