The Used Car Index

2018 Crossroads Sunset problems

No complaints are listed for the 2018 Crossroads Sunset. NHTSA's API and bulk file list none in this build.

Data build 2026-10-08.

NHTSA lists this vehicle as CROSSROADS SUNSET.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,697
Investigations
0
Open investigations
0
Manufacturer communications
2

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

2 recalls.

18V095000

Date: 2018-02-07. Systems: TIRES.

Defect: Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Sunset trailers. These trailers may have Sterling Sport tires that are rated for 1760 lbs. instead of tires that are rated for 2040 lbs. as intended.

Consequence: The incorrect tires may be overloaded, possibly resulting in tire failure, increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will replace the tires with the correct load rated tires, free of charge. The recall began on March 13, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-313.

Do not drive: No. Park outside: No.

17V667000

Date: 2017-10-20. Systems: EQUIPMENT.

Defect: Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame. (excerpt)

Consequence: If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire. (excerpt)

Remedy: Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

2 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM2

10153025

Date: 2018-12-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This is the REVISED repair instructions for advisory 18-318. It has been determined that certain Atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner.

10145525

Date: 2018-09-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This is the repair instructions for advisory 18-318. It has been determined that certain Atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner. This is the communication to the dealership regarding advisory 18-318

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SUNSET0

Same model, other years

All model years | All Crossroads models

Other Crossroads models, 2018

Sources

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