The Used Car Index

2002 Dodge Caravan problems

NHTSA lists 245 complaints for the 2002 Dodge Caravan, 13 of them mention a crash and 11 mention a fire. 6 complaints mention an injury, with 9 injuries and 1 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as DODGE CARAVAN.

At a glance

Complaints
245
With crash
13
With fire
11
With injury (complaints)
6
Injuries
9
Deaths
1
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
681,000
Investigations
5
Open investigations
0
Manufacturer communications
101

Complaints per 100k sold unavailable. The required sales year is missing.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
AIR BAGS5924.1%
STEERING3614.7%
ELECTRICAL SYSTEM3313.5%
POWER TRAIN2711.0%
ENGINE AND ENGINE COOLING197.8%
EQUIPMENT176.9%
EXTERIOR LIGHTING156.1%
SEAT BELTS156.1%
SERVICE BRAKES, HYDRAULIC124.9%
STRUCTURE124.9%
Top subsystems
SystemSubsystemComplaints
POWER TRAINAUTOMATIC TRANSMISSION23
AIR BAGSFRONTAL21
ENGINE AND ENGINE COOLINGENGINE11
STEERINGHYDRAULIC POWER ASSIST10
EXTERIOR LIGHTINGHEADLIGHTS8
STRUCTUREBODY8
SUSPENSIONFRONT8
STEERINGRACK AND PINION6
ENGINE AND ENGINE COOLINGEXHAUST SYSTEM5
EQUIPMENTAPPLIANCE5

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

4 recalls.

04V531000

Date: 2004-11-02. Systems: EQUIPMENT.

Defect: ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.

Consequence: THIS COULD RESULT IN A SPEAKER FIRE.

Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Do not drive: No. Park outside: No.

04V386000

Date: 2004-08-05. Systems: STEERING.

Defect: ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Do not drive: No. Park outside: No.

03V094000

Date: 2003-03-07. Systems: STRUCTURE.

Defect: CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

Do not drive: No. Park outside: No.

01V310000

Date: 2001-10-04. Systems: CHILD SEAT.

Defect: VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.

Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.

Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Do not drive: No. Park outside: No.

Investigations

5 investigations; 0 open.

EA05009

Opened: 2005-06-01. Closed: 2006-05-02.

HEADLIGHT MALFUNCTION

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGA

Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.

Linked campaign numbers: None listed.

PE05004

Opened: 2005-02-02. Closed: 2005-06-01.

HEADLIGHT MALFUNCTION

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO

Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.

Linked campaign numbers: None listed.

PE04049

Opened: 2004-07-07. Closed: 2004-11-05.

SPEAKER FIRE IN THE REAR OF THE VEHICLE

ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT

Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Linked campaign numbers: 04V531000.

PE03012

Opened: 2003-04-09. Closed: 2003-05-29.

POWER STEERING HOSE FAILURE

PLEASE SEE ATTACHED REPORT.

Systems: STEERING.

Linked campaign numbers: 04V386000.

PE02068

Opened: 2002-09-24. Closed: 2002-10-09.

FUEL TANK LEAK

Summary unavailable

Systems: VEHICLE SPEED CONTROL.

Linked campaign numbers: 02V274000.

Manufacturer communications

101 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING17
ELECTRICAL SYSTEM14
STRUCTURE13
POWER TRAIN11
STEERING11
EQUIPMENT10
UNKNOWN OR OTHER6
VISIBILITY5

10221686

Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

10229256

Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

10175743

Date: 2020-04-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Disinfectant Solution Recommended for COVID-19

10175735

Date: 2020-04-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10169245

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

10169247

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

10169249

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

10220097

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

10220099

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

10220101

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CARAVAN245

Same model, other years

All model years | All Dodge models

Other Dodge models, 2002

Sources

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