PE02096
Opened: 2002-12-26. Closed: 2003-05-15.
REAR AXLE FAILURE
SEE ATTACHED REPORT.
Systems: POWER TRAIN.
Linked campaign numbers: None listed.
2002 Dodge Ram Quad CAB problems
NHTSA lists 206 complaints for the 2002 Dodge Ram Quad CAB, 9 of them mention a crash and 4 mention a fire. 8 complaints mention an injury, with 12 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as DODGE RAM QUAD CAB.
At a glance
- Complaints
- 206
- With crash
- 9
- With fire
- 4
- With injury (complaints)
- 8
- Injuries
- 12
- Deaths
- 0
- Recalls
- 0
- Do not drive recalls
- 0
- Park outside recalls
- 0
- Recall potential units (maximum)
- Unavailable
- Investigations
- 1
- Open investigations
- 0
- Manufacturer communications
- 16
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
| System | Complaints | Share of this vehicle's complaints |
|---|---|---|
| STRUCTURE | 68 | 33.0% |
| ELECTRICAL SYSTEM | 25 | 12.1% |
| STEERING | 23 | 11.2% |
| ENGINE AND ENGINE COOLING | 22 | 10.7% |
| SERVICE BRAKES, HYDRAULIC | 18 | 8.7% |
| POWER TRAIN | 17 | 8.3% |
| SUSPENSION | 17 | 8.3% |
| UNKNOWN OR OTHER | 11 | 5.3% |
| AIR BAGS | 9 | 4.4% |
| VISIBILITY | 8 | 3.9% |
| System | Subsystem | Complaints |
|---|---|---|
| SERVICE BRAKES, HYDRAULIC | FOUNDATION COMPONENTS | 12 |
| ENGINE AND ENGINE COOLING | ENGINE | 11 |
| SUSPENSION | FRONT | 10 |
| POWER TRAIN | AUTOMATIC TRANSMISSION | 8 |
| STEERING | RACK AND PINION | 7 |
| AIR BAGS | FRONTAL | 6 |
| ELECTRICAL SYSTEM | WIRING | 5 |
| STRUCTURE | BODY | 5 |
| ENGINE AND ENGINE COOLING | COOLING SYSTEM | 4 |
| SERVICE BRAKES, HYDRAULIC | ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 4 |
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags: This model year has not been tagged.
Recalls
See new recalls and investigations this week.
0 recalls.
Investigations
1 investigations; 0 open.
Manufacturer communications
16 manufacturer communications.
| System | Count |
|---|---|
| EQUIPMENT | 8 |
| STRUCTURE | 7 |
| ELECTRICAL SYSTEM | 4 |
| ENGINE AND ENGINE COOLING | 4 |
10221686
Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
10229256
Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
10175743
Date: 2020-04-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
Disinfectant Solution Recommended for COVID-19
10175735
Date: 2020-04-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
10169245
Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
10169247
Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
10169249
Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
10220097
Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
10220099
Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
10220101
Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Notes on this record
- Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
- System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
- Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
- A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
Other names NHTSA uses
None listed.
Matched NHTSA models
| NHTSA model label | Complaints |
|---|---|
| RAM QUAD CAB | 206 |
Same model, other years
- 2001 Ram Quad CAB: 118 complaints
- 2002 Ram Quad CAB (current year): 206 complaints
- 2003 Ram Quad CAB: 122 complaints
Other Dodge models, 2002
Sources
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