NHTSA lists 20 complaints for the 2020 Dodge Grand Caravan, 5 of them mention a crash and 0 mention a fire. 3 complaints mention an injury, with 4 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as DODGE GRAND CARAVAN.
At a glance
Complaints
20
With crash
5
With fire
0
With injury (complaints)
3
Injuries
4
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
86
Investigations
0
Open investigations
0
Manufacturer communications
50
Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
POWER TRAIN
8
40.0%
AIR BAGS
5
25.0%
ELECTRICAL SYSTEM
4
20.0%
UNKNOWN OR OTHER
3
15.0%
ENGINE
2
10.0%
SEAT BELTS
2
10.0%
EXTERIOR LIGHTING
1
5.0%
FUEL/PROPULSION SYSTEM
1
5.0%
LATCHES/LOCKS/LINKAGES
1
5.0%
STEERING
1
5.0%
Top subsystems
System
Subsystem
Complaints
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not (excerpt)
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury. (excerpt)
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668. (excerpt)
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
50 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
12
ELECTRICAL SYSTEM
11
ENGINE AND ENGINE COOLING
11
STRUCTURE
11
POWER TRAIN
4
ENGINE
2
VISIBILITY
2
BACK OVER PREVENTION
1
10251783
Date: 2024-01-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
10244356
Date: 2023-09-20. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
10244348
Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use
10248509
Date: 2023-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use
10243192
Date: 2023-08-31. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Suspected engine coolant leak.
10243208
Date: 2023-08-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Date: 2023-08-23. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)
10243207
Date: 2023-08-23. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)
10242717
Date: 2023-07-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.