The Used Car Index

2019 Entegra Cornerstone problems

NHTSA lists 1 complaints for the 2019 Entegra Cornerstone, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as ENTEGRA CORNERSTONE.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
994
Investigations
0
Open investigations
0
Manufacturer communications
30

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STRUCTURE1100.0%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
structural or corrosion1100.0%0.92
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.87

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

5 recalls.

21V769000

Date: 2021-09-29. Systems: ELECTRICAL SYSTEM.

Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.

Consequence: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.

Remedy: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Do not drive: No. Park outside: No.

21V529000

Date: 2021-07-13. Systems: EQUIPMENT, STRUCTURE.

Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.

Do not drive: No. Park outside: No.

19V626000

Date: 2019-08-28. Systems: STEERING.

Defect: Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.

Consequence: A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.

Remedy: Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9901434.

Do not drive: No. Park outside: No.

18V688000

Date: 2018-10-02. Systems: EQUIPMENT.

Defect: Entegra Coach (Entegra) is recalling certain 2019 Entegra Anthem, Aspire, Cornerstone and Insignia motorhomes. The affected vehicles have entry doors with latch rods that may be improperly adjusted, allowing the door to open during transit.

Consequence: If the door opens during transit, it can increase the risk of injury or a crash.

Remedy: Entegra has notified owners, and dealers will adjust the door latch rod, free of charge. The recall began October 15, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903409.

Do not drive: No. Park outside: No.

18V450000

Date: 2018-07-05. Systems: WHEELS.

Defect: Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels an (excerpt)

Consequence: An overloaded vehicle has an increased risk of a crash. (excerpt)

Remedy: Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903405. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

30 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT19
ELECTRICAL SYSTEM8
EQUIPMENT ADAPTIVE/MOBILITY3
STRUCTURE3
LATCHES/LOCKS/LINKAGES2
ENGINE1
LANE DEPARTURE1
VISIBILITY1

11003148

Date: 2024-07-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

SRP ( Standard Repair Instruction) In certain conditions the Inverter/Charger shuts down due to high temp battery fault. Instructions to inspect and add larger battery cables.

10251497

Date: 2024-03-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Standard Repair Procedure (SRP) - Instructions on how to secure shower surround.

10237222

Date: 2023-06-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

INC (Informational Communication) Regarding Pairing and programming key fobs.

10236012

Date: 2023-05-05. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY, VISIBILITY/WIPER.

Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.

10225729

Date: 2022-11-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Standard repair procedure: Shower enclosure and shower door installation instructions.

10219658

Date: 2022-09-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Standard repair procedure (SRP) - Filon roof damage repair instructions.

10217279

Date: 2022-08-04. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Generator Slide Tray extends when stopped or parked. STANDARD REPAIR INSTRUCTIONS TO DIAGNOSE AND REPAIR GENERATOR SLIDE AIR LEAK.

10211963

Date: 2022-05-19. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

INSTRUCTIONS FOR PROGRAMMING AND REPLACING DRY CONTACT MODULE FOR AWNING.

10211964

Date: 2022-05-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Process for cleaning soiled carpet. CARPET CLEANING RECOMMENDATIONS

10211966

Date: 2022-05-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CORNERSTONE1

Same model, other years

All model years | All Entegra models

Other Entegra models, 2019

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Entegra&model=Cornerstone&year=2019"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.