NHTSA lists 1 complaints for the 2020 Entegra Cornerstone, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as ENTEGRA CORNERSTONE.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 1 | 100.0% | 1.00 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 1 | 100.0% | 0.98 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2024-02-01. Systems: SEATS.
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Sea (excerpt)
Consequence: A loose or detached seat assembly increases the risk of injury. (excerpt)
Remedy: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602. (excerpt)
Do not drive: No. Park outside: No.
Date: 2021-09-29. Systems: ELECTRICAL SYSTEM.
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Consequence: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Remedy: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Do not drive: No. Park outside: No.
Date: 2021-07-13. Systems: EQUIPMENT, STRUCTURE.
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
Do not drive: No. Park outside: No.
Date: 2019-08-28. Systems: STEERING.
Defect: Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Consequence: A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
Remedy: Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9901434.
Do not drive: No. Park outside: No.
Date: 2019-06-11. Systems: STEERING.
Defect: Entegra Coach (Entegra) is recalling certain 2020 Anthem and Cornerstone motorhomes. The steering shaft bolt may have been insufficiently tightened.
Consequence: An unsecured bolt may cause the steering wheel not to function, increasing the risk of a crash.
Remedy: Entegra will notify owners, and dealers will inspect the motorhome and tighten the steering shaft bolt, as necessary, free of charge. The recall began June 17, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9803435.
Do not drive: No. Park outside: No.
Manufacturer communications
30 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 18 |
|---|
| ELECTRICAL SYSTEM | 10 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 3 |
|---|
| STRUCTURE | 3 |
|---|
| LATCHES/LOCKS/LINKAGES | 2 |
|---|
| VISIBILITY | 1 |
|---|
| VISIBILITY/WIPER | 1 |
|---|
11003148
Date: 2024-07-03. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
SRP ( Standard Repair Instruction) In certain conditions the Inverter/Charger shuts down due to high temp battery fault. Instructions to inspect and add larger battery cables.
10251497
Date: 2024-03-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Standard Repair Procedure (SRP) - Instructions on how to secure shower surround.
10237222
Date: 2023-06-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
INC (Informational Communication) Regarding Pairing and programming key fobs.
10236012
Date: 2023-05-05. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY, VISIBILITY/WIPER.
Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
10225729
Date: 2022-11-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Standard repair procedure: Shower enclosure and shower door installation instructions.
10219658
Date: 2022-09-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Standard repair procedure (SRP) - Filon roof damage repair instructions.
10217279
Date: 2022-08-04. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Generator Slide Tray extends when stopped or parked. STANDARD REPAIR INSTRUCTIONS TO DIAGNOSE AND REPAIR GENERATOR SLIDE AIR LEAK.
10216062
Date: 2022-07-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Technical Service Bulletin for Firefly tank sensor failing. Instructions for SeeLevel Tank Sensor Monitoring Retrofit
10211963
Date: 2022-05-19. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
INSTRUCTIONS FOR PROGRAMMING AND REPLACING DRY CONTACT MODULE FOR AWNING.
10211966
Date: 2022-05-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.