The Used Car Index

2023 Entegra Expanse problems

NHTSA lists 1 complaints for the 2023 Entegra Expanse, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as ENTEGRA EXPANSE.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
6
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,467
Investigations
0
Open investigations
0
Manufacturer communications
4

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FUEL/PROPULSION SYSTEM1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
fluid or fuel leak1100.0%1.00
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.96

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

6 recalls.

24V218000

Date: 2024-03-21. Systems: EQUIPMENT.

Defect: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Ethos, Expanse, Jayco Solstice, and Swift vehicle. The liquid level remote fill gauge on the propane tank may leak when in the "Open" position.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect and replace the bleed valve as necessary, free of charge. Owner notification letters were mailed April 25, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903604.

Do not drive: No. Park outside: No.

24V212000

Date: 2024-03-19. Systems: BACK OVER PREVENTION.

Defect: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.

Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy: Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.

Do not drive: No. Park outside: No.

24V055000

Date: 2024-01-31. Systems: EQUIPMENT.

Defect: Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.

Consequence: An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.

Remedy: Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.

Do not drive: No. Park outside: No.

23V325000

Date: 2023-05-04. Systems: EQUIPMENT, FUEL SYSTEM, GASOLINE.

Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2024 Ethos, Expanse, Solstice, and Swift Class B recreational vehicles, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.

Consequence: A gas leak in the presence of an ignition source may increase the risk of fire.

Remedy: Dealers will inspect, and replace the fuel hose and clamp, as necessary, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

Do not drive: No. Park outside: No.

23V102000

Date: 2023-02-20. Systems: EQUIPMENT.

Defect: Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be (excerpt)

Consequence: Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash. (excerpt)

Remedy: Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583. (excerpt)

Do not drive: No. Park outside: No.

22V922000

Date: 2022-12-13. Systems: ELECTRICAL SYSTEM, VISIBILITY.

Defect: Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Solstice and Entegra Expanse recreational vehicles. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.

Consequence: Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.

Remedy: Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed on December 21, 2022. Owners may contact Jayco customer service at 1-800-283-8267.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

4 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM3
VISIBILITY/WIPER1

11021788

Date: 2025-08-08. Type: Service Campaign. Systems: VISIBILITY/WIPER.

Chassis Advisory Notice (CAN) - Ford Recall 25S49_25V-315 - Rearview Camera Image May Not Display.

11007983

Date: 2024-09-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Standard Repair Instruction (SRP) Instructions on how to replace an exterior light switch due to weathering.

10244870

Date: 2023-10-31. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Informational Communication (INC) How to properly store the lithium battery system.

10232086

Date: 2023-02-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Informational communication on how to properly shut down the lithium battery system.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
EXPANSE1

Same model, other years

All model years | All Entegra models

Other Entegra models, 2023

Sources

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