NHTSA lists 2 complaints for the 2023 Entegra Launch, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as ENTEGRA LAUNCH.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 2 | 100.0% | 0.94 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 2 | 100.0% | 0.90 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2025-02-07. Systems: EQUIPMENT, FUEL SYSTEM, DIESEL.
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Coach Launch, 2022 Launch LE, 2021-2025 Jayco Terrain, and 2022 Terrain LE recreational vehicles. The grey water tank support brackets may contact and damage the fuel tank, causing a leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the support brackets, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903619.
Do not drive: No. Park outside: No.
Date: 2024-05-01. Systems: ELECTRICAL SYSTEM.
Defect: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Terrain, and Entegra Launch motorhomes. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
Consequence: A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
Remedy: Mercedes dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed May 14, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
Do not drive: No. Park outside: No.
Date: 2024-02-29. Systems: ELECTRICAL SYSTEM.
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2024 Jayco Solstice LI, Swift, Terrain, Terrain LE, Entegra Coach Ethos LI, Expanse LI, Launch LE motorhomes. The battery relay contactors may become stuck in the closed position.
Consequence: Relays that are stuck in the closed position increase the risk of a fire during battery charging.
Remedy: Dealers will update the battery software, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903603.
Do not drive: No. Park outside: No.
Date: 2023-02-16. Systems: POWER TRAIN.
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence: Vehicle rollaway increases the risk of a crash.
Remedy: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
Do not drive: No. Park outside: No.
Manufacturer communications
12 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 7 |
|---|
| EQUIPMENT | 2 |
|---|
| STRUCTURE | 2 |
|---|
| UNKNOWN OR OTHER | 1 |
|---|
| VISIBILITY | 1 |
|---|
11018220
Date: 2025-05-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
SRP (Standard Repair Procedure) Instructions on how to replace broken slider tabs on the driver's side front power Fresco Window.
11007806
Date: 2024-09-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
TSB (Technical Service Bulletin) Instruction on how to perform Renogy battery Firmware Update.
10247188
Date: 2023-12-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Standard Repair Instruction (SRP) Instructions on how to relocate 48V Renogy Lithium Battery system Samkoon Screen display so that it is easily visible.
10245190
Date: 2023-11-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Technical Service Bulletin (TSB) Instructions on how to update the Renogy Inverter Settings.
10245189
Date: 2023-11-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Standard Repair Procedure (SRP) Renogy 48V Lithium Batteries have cell imbalance caused by over-discharging the battery. Instructions on how to Reset Cell Imbalance on Renogy 48V Lithium system.
10244870
Date: 2023-10-31. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Informational Communication (INC) How to properly store the lithium battery system.
10242583
Date: 2023-09-22. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Standard Repair Procedure (SRP) - Mercedes Sprinter mid-door upper and lower guide pins not aligned causing excessive noise.
10240345
Date: 2023-07-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
TSB (Technical Service Bulletin) FRONT SPOTLIGHT ELECTRICAL REPAIR INSTRUCTIONS. Spotlight is pulling higher amps than acceptable.
10233889
Date: 2023-04-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Standard repair procedure Sprinter Mid-Door Slider ABS Panel Removal Instructions.
10232086
Date: 2023-02-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Informational communication on how to properly shut down the lithium battery system.