The Used Car Index

2023 Entegra Reatta XL problems

NHTSA lists 2 complaints for the 2023 Entegra Reatta XL, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as ENTEGRA REATTA XL.

At a glance

Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
2,467
Investigations
0
Open investigations
0
Manufacturer communications
6

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
EXTERIOR LIGHTING150.0%
SEATS150.0%
STEERING150.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic150.0%0.92
visibility or lighting150.0%1.00
Severities
LabelCountShare of taggedMean confidence
low150.0%0.86
moderate150.0%0.98

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

24V061000

Date: 2024-02-01. Systems: SEATS.

Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Sea (excerpt)

Consequence: A loose or detached seat assembly increases the risk of injury. (excerpt)

Remedy: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602. (excerpt)

Do not drive: No. Park outside: No.

23V224000

Date: 2023-03-30. Systems: ELECTRICAL SYSTEM.

Defect: Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.

Consequence: A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.

Remedy: Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

Do not drive: No. Park outside: No.

23V102000

Date: 2023-02-20. Systems: EQUIPMENT.

Defect: Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be (excerpt)

Consequence: Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash. (excerpt)

Remedy: Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

6 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT3
ELECTRICAL SYSTEM1
STRUCTURE1
VISIBILITY1
VISIBILITY/WIPER1

10237222

Date: 2023-06-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

INC (Informational Communication) Regarding Pairing and programming key fobs.

10236012

Date: 2023-05-05. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY, VISIBILITY/WIPER.

Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.

10232730

Date: 2023-03-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Informational Communication (INC) INSTRUCTIONS FOR SETTING INVERTER/CHARGER VALUES ON VEGATOUCH

10232088

Date: 2023-02-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Informational Communication - Understanding the start-up procedure.

10225729

Date: 2022-11-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Standard repair procedure: Shower enclosure and shower door installation instructions.

10219658

Date: 2022-09-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Standard repair procedure (SRP) - Filon roof damage repair instructions.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
REATTA XL2

Same model, other years

All model years | All Entegra models

Other Entegra models, 2023

Sources

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