The Used Car Index

2010 Ford Crown Victoria problems

NHTSA lists 12 complaints for the 2010 Ford Crown Victoria, 3 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 4 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as FORD CROWN VICTORIA.

At a glance

Complaints
12
With crash
3
With fire
0
With injury (complaints)
2
Injuries
4
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
355,000
Investigations
0
Open investigations
0
Manufacturer communications
21

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STEERING758.3%
AIR BAGS18.3%
ELECTRICAL SYSTEM18.3%
EXTERIOR LIGHTING18.3%
FUEL/PROPULSION SYSTEM18.3%
SERVICE BRAKES, HYDRAULIC18.3%
SUSPENSION18.3%
WHEELS18.3%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

2 recalls.

14V704000

Date: 2014-11-05. Systems: STEERING.

Defect: Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have be (excerpt)

Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash. (excerpt)

Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25. (excerpt)

Do not drive: No. Park outside: No.

13V385000

Date: 2013-08-29. Systems: STEERING.

Defect: Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampsh (excerpt)

Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash. (excerpt)

Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

21 manufacturer communications.

Communications by system
SystemCount
POWER TRAIN7
EQUIPMENT4
STEERING4
ELECTRICAL SYSTEM3
ENGINE2
ENGINE AND ENGINE COOLING2
VISIBILITY2
AIR BAGS1

11029052

Date: 2026-02-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE, UNKNOWN OR OTHER.

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the

10254138

Date: 2024-04-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. Unlike the integrated (wired) factory keypad,

10166447

Date: 2019-09-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.

This SKU is a Radiator Fan. The customer communication requested return of unsold inventory to inspect the electrical connections. An electrical connection issue may lead to the fan not working potentially throwing a check engine light for overheating.

10164508

Date: 2019-08-09. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or disc

10160931

Date: 2019-05-10. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the eng

10137113

Date: 2018-03-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or origin

10138524

Date: 2018-01-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Dev

10140323

Date: 2018-01-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Dev

10109070

Date: 2016-09-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, ENGINE AND ENGINE COOLING.

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to

10205037

Date: 2016-04-21. Type: Service Bulletin/Repair Instructions. Systems: STEERING, STRUCTURE.

Inpected or repaired under 13R01 - Requests for recall service action under 13S08

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CROWN VICTORIA12

Same model, other years

All model years | All Ford models

Other Ford models, 2010

Sources

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