NHTSA lists 58 complaints for the 2002 Ford Crown Victoria, 9 of them mention a crash and 3 mention a fire. 4 complaints mention an injury, with 5 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as FORD CROWN VICTORIA.
At a glance
Complaints
58
With crash
9
With fire
3
With injury (complaints)
4
Injuries
5
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
4,218
Investigations
3
Open investigations
0
Manufacturer communications
88
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ELECTRICAL SYSTEM
9
15.5%
ENGINE AND ENGINE COOLING
7
12.1%
FUEL SYSTEM, GASOLINE
7
12.1%
VEHICLE SPEED CONTROL
6
10.3%
SERVICE BRAKES, HYDRAULIC
5
8.6%
STEERING
5
8.6%
WHEELS
4
6.9%
AIR BAGS
3
5.2%
EXTERIOR LIGHTING
3
5.2%
SUSPENSION
3
5.2%
Top subsystems
System
Subsystem
Complaints
FUEL SYSTEM, GASOLINE
STORAGE
7
ENGINE AND ENGINE COOLING
ENGINE
4
SERVICE BRAKES, HYDRAULIC
FOUNDATION COMPONENTS
4
AIR BAGS
FRONTAL
2
SUSPENSION
FRONT
2
VEHICLE SPEED CONTROL
CRUISE CONTROL
2
WHEELS
RIM
2
ELECTRICAL SYSTEM
WIRING
1
ENGINE AND ENGINE COOLING
EXHAUST SYSTEM
1
FUEL SYSTEM, GASOLINE
DELIVERY
1
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags: This model year has not been tagged.
Defect: ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.
Consequence: IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Defect: ON CERTAIN NATURAL GAS MODEL VEHICLES, A T-FITTING THAT CONNECTS FUEL TANKS #3 AND #4 CAN DEVELOP A LEAK WHEN THE SOLENOID VALVES ARE ENERGIZED, SUCH AS WHEN THE IGNITION SWITCH IS IN THE ON POSITION OR DURING REFUELING.
Consequence: A GAS LEAK OF SUFFICIENT QUANTITY CONCENTRATED IN AN AREA TO CREATE A COMBUSTIBLE MIXTURE AND IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A REDESIGNED "T" FITTING ON #4 FUEL TANK AND TESTED FOR LEAKAGE. OWNER NOTIFICATION BEGAN SEPTEMBER 13, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Do not drive: No. Park outside: No.
Investigations
3 investigations; 0 open.
DP05005
Opened: 2005-09-22. Closed: 2006-01-04.
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CY
Systems: ENGINE AND ENGINE COOLING.
Linked campaign numbers: None listed.
EA03001
Opened: 2003-01-27. Closed: 2003-11-19.
CNG TANK EXPLOSION
IN SEPTEMBER 2002, A FUEL CYLINDER IN A NATURAL GAS POWERED VEHICLE (NGV) EXPLODED DURING A FIRE.FORD AND VRTC TEST ENGINEERS JOINTLY EXAMINED THE INCIDENT VEHICLE AND REVIEWED TESTING TO DETERMINE WHETHER THE PERFORMANCE OF THE PRESSURE RELIEF VALVE (PRD) WAS PROPER.THE PURPOSE OF A PRD IS TO PROTECT A COMPRESSED NATURAL GAS TANK FROM OVERPRESSURE BY ALLOWING THE CNG TO VENT WHEN THE TEMPERATURE
AN EXPLOSION OF A COMPRESSED NATURAL GAS (CNG) TANK SHOULD NOT BE ABLE TO OCCUR, AS THE TANK IS FITTED WITH A PRESSURE RELIEF DEVICE (PRD). THIS PRD SHOULD RELEASE THE CNG IN THE TANK, PRIOR TO THE PRESSURE REACHING THE TANK BURST PRESSURE.THE PRD DID NOT RELEASE IN THE SUBJECT WISCONSIN POLICE CRUISER EXPLOSION.NHTSA HAS RECOVERED THE PRD VALVE FROM THE TANK THAT EXPLODED AND TESTING WILL BE NECE
Systems: FUEL SYSTEM, GASOLINE.
Linked campaign numbers: None listed.
Manufacturer communications
88 manufacturer communications.
Communications by system
System
Count
ENGINE AND ENGINE COOLING
26
ELECTRICAL SYSTEM
11
EQUIPMENT
7
POWER TRAIN
7
VISIBILITY
7
EXTERIOR LIGHTING
6
STRUCTURE
6
FUEL SYSTEM, OTHER
5
10177863
Date: 2020-07-13. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is
10155551
Date: 2019-02-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
10156863
Date: 2019-02-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
10023943
Date: 2007-10-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE
10014100
Date: 2006-01-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
LIMITED SLIP AXLE CHATTER, SHUDDER, BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNING MANEUVERS. *TT
10018745
Date: 2005-11-14. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
WDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT
10014138
Date: 2005-06-07. Type: Service Bulletin/Repair Instructions. Systems: SEAT BELTS.
SAFETY BELT RETRACTION SPEED. *TT
636417
Date: 2005-03-21. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, GASOLINE.
GUIDANCE FOR CNG TANK INSPECTION FOR VEHICLES PRODUCED AFTER DECEMBER 2, 1996. *TT UPDATE. *TT
10012954
Date: 2005-02-21. Type: Service Bulletin/Repair Instructions. Systems: SEAT BELTS.
SAFETY BELT WEB STOP BUTTON SERVICE. *EH
10012934
Date: 2005-02-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0420 AND OR P0430. *EH
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.