NHTSA lists 730 complaints for the 2011 Ford Fiesta, 32 of them mention a crash and 5 mention a fire. 22 complaints mention an injury, with 34 injuries and 3 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as FORD FIESTA.
Model-generated complaint tags: This model year has not been tagged.
Recalls
See new recalls and investigations this week.
3 recalls.
Date: 2020-06-08. Systems: LATCHES/LOCKS/LINKAGES.
Defect: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door la (excerpt)
Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant. (excerpt)
Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Ow (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-04-24. Systems: LATCHES/LOCKS/LINKAGES.
Defect: Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Fo (excerpt)
Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant. (excerpt)
Remedy: Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16. (excerpt)
Do not drive: No. Park outside: No.
Date: 2012-10-05. Systems: AIR BAGS.
Defect: Ford is recalling certain model year 2011-2013 Fiesta vehicles, manufactured from November 3, 2009 through September 21, 2012. The vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection." The passenger side curtain air bag will not deploy in the event of a side impact collision when the front passenger seat is empty. Although the side curtai (excerpt)
Consequence: An occupant in the right rear seating position will not have coverage from the side curtain air bag in a side impact collision when the front passenger seat is empty, increasing the risk of injury to the right rear occupant. (excerpt)
Remedy: Ford will notify owners and dealers will reprogram the vehicle's software free of charge so that it no longer suppresses the passenger side curtain air bag when the front passenger seat is empty, and consistent with the description in the owner's guide. The safety recall began on October 26, 2012. Owner's may contact Ford at 1-866-436-7332. (excerpt)
Do not drive: No. Park outside: No.
Investigations
3 investigations; 0 open.
RQ19005
Opened: 2019-12-19. Closed: 2022-02-07.
Door Latch Failures
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall whi
Systems: LATCHES/LOCKS/LINKAGES, STRUCTURE.
Linked campaign numbers: 20V177000, 20V331000.
EA15002
Opened: 2015-02-27. Closed: 2015-11-13.
Door Latch Failure
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2011-2013 Ford Fiesta, MY 2013 Ford Fusion and MY 2013 Lincoln MKZ vehicles. All of the affected vehicles share the same door latch design.ODI has received 281 unique reports related to the alleged problem, with over 100 claiming
Systems: LATCHES/LOCKS/LINKAGES, STRUCTURE.
Linked campaign numbers: 15V246000, 20E010000.
PE14028
Opened: 2014-09-11. Closed: 2015-03-18.
Door Latch Failure
On September 11, 2014 the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE14-028) to investigate claims of doors failing to latch and/or inadvertently opening on model year (MY) 2011-2013 Ford Fiesta vehicles. ODI has received 207 unique reports related to the alleged problem, with sixty-five claiming that the door(s) opened inadvertently while the vehicle was in motion. T
Systems: LATCHES/LOCKS/LINKAGES.
Linked campaign numbers: 20E010000.
Manufacturer communications
84 manufacturer communications.
Communications by system| System | Count |
|---|
| POWER TRAIN | 49 |
|---|
| EQUIPMENT | 16 |
|---|
| ELECTRICAL SYSTEM | 14 |
|---|
| ENGINE AND ENGINE COOLING | 9 |
|---|
| ENGINE | 4 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 2 |
|---|
| LATCHES/LOCKS/LINKAGES | 2 |
|---|
| SERVICE BRAKES | 2 |
|---|
11029052
Date: 2026-02-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE, UNKNOWN OR OTHER.
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
11008948
Date: 2024-10-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
10254138
Date: 2024-04-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. Unlike the integrated (wired) factory keypad,
10237441
Date: 2023-05-04. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT A A A A?A A A A A A A A? Due to ongoing limited part availability, program term
10231028
Date: 2023-01-13. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Certain 2011-2013 Model Year Fiesta Vehicles Operated in the USA Corrosion States Battery Junction Box Clean and Seal In some of the affected vehicles, the position of the Battery Junction Box (BJB) in the engine compartment is subject to unanticipated direct road water splash while driving. When v
10226944
Date: 2022-11-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, POWER TRAIN.
Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission; Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT Non-Ford Part Usage: A A?A A A A? Vehicles that are still covered by the 8
10199780
Date: 2021-07-30. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Ford is extending the warranty coverage on the DPS6 automatic transmission TCM to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This extended warranty coverage will address intermittent symptoms of loss of transmission engagement while driv
10180371
Date: 2020-09-02. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
This customer satisfaction program updates the TCM software in affected vehicles to provide improved detection and over warning of electrical circuit failures in the TCM. As communicated in a previous Customer Satisfaction Program (14M02), electrical circuit failures within the TCM may develop and
10179185
Date: 2020-08-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.
Some 2011-2019 Fiesta vehicles may exhibit various concerns following IPC replacement. Symptoms may include: no crank, 'Contact Hotline message', odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple modules. If programmable module installation
10164620
Date: 2019-08-26. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Service Warranty Coverage