NHTSA lists 1,353 complaints for the 2011 Ford Escape, 41 of them mention a crash and 7 mention a fire. 30 complaints mention an injury, with 39 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as FORD ESCAPE.
At a glance
Complaints
1,353
With crash
41
With fire
7
With injury (complaints)
30
Injuries
39
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
740,878
Investigations
5
Open investigations
0
Manufacturer communications
49
Complaints per 100k sold unavailable. The available sales group does not match this vehicle variant.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
STEERING
423
31.3%
POWER TRAIN
273
20.2%
FUEL/PROPULSION SYSTEM
256
18.9%
VEHICLE SPEED CONTROL
253
18.7%
ENGINE
252
18.6%
ELECTRICAL SYSTEM
117
8.6%
UNKNOWN OR OTHER
59
4.4%
STRUCTURE
44
3.3%
FUEL SYSTEM, GASOLINE
33
2.4%
SUSPENSION
32
2.4%
Top subsystems
System
Subsystem
Complaints
STRUCTURE
BODY
39
VISIBILITY
GLASS, SIDE/REAR
7
POWER TRAIN
AUTOMATIC TRANSMISSION
4
STEERING
ELECTRIC POWER ASSIST SYSTEM
4
FUEL SYSTEM, GASOLINE
DELIVERY
3
ELECTRICAL SYSTEM
IGNITION
2
EQUIPMENT
APPLIANCE
2
STEERING
COLUMN
2
VISIBILITY
SUN/MOON ROOF ASSEMBLY
2
AIR BAGS
FRONTAL
1
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags: This model year has not been tagged.
Defect: Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak. (excerpt)
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire. (excerpt)
Remedy: Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is (excerpt)
Defect: Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist. (excerpt)
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash. (excerpt)
Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July (excerpt)
Do not drive: No. Park outside: No.
Investigations
5 investigations; 0 open.
DP22005
Opened: 2023-01-27. Closed: 2023-08-07.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the de
Systems: STEERING.
Linked campaign numbers: None listed.
PE13003
Opened: 2013-02-21. Closed: 2014-02-28.
Electronic Throttle Body Malfunction
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L
Systems: ENGINE.
Linked campaign numbers: None listed.
DP12006
Opened: 2012-10-02. Closed: 2013-02-21.
Electronic Throttle Body Malfunction
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) op
Systems: ENGINE.
Linked campaign numbers: None listed.
PE11016
Opened: 2011-04-27. Closed: 2011-08-18.
Rear Liftgate Window Glass Breakage
In its response to the agency, Ford acknowledged a higher than normal level of glass breakage incidents in the model year (MY) 2010 to early-build MY 2011 subject vehicles.The incidentsoccurred when the liftgate glass was being opened, or more typically while being closed, but in both cases while the vehicle was stationery, i.e., not moving on the roadway.Additionally failures often occurred durin
Systems: STRUCTURE, VISIBILITY.
Linked campaign numbers: None listed.
Manufacturer communications
49 manufacturer communications.
Communications by system
System
Count
ENGINE AND ENGINE COOLING
11
POWER TRAIN
11
EQUIPMENT
9
ELECTRICAL SYSTEM
8
ENGINE
4
STRUCTURE
4
STEERING
3
VISIBILITY
3
11029052
Date: 2026-02-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE, UNKNOWN OR OTHER.
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
10254138
Date: 2024-04-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. Unlike the integrated (wired) factory keypad,
10177598
Date: 2020-06-03. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
10177599
Date: 2020-06-03. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
10137113
Date: 2018-03-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or origin
10136597
Date: 2018-02-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
10138524
Date: 2018-01-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Dev
10140323
Date: 2018-01-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Dev
10090681
Date: 2016-10-17. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM
10091151
Date: 2016-10-17. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.