NHTSA lists 33 complaints for the 2012 Ford Focus Electric, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as FORD FOCUS ELECTRIC.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 14 | 43.8% | 0.77 |
|---|
| loss of control | 12 | 37.5% | 0.80 |
|---|
| fire or overheating | 2 | 6.3% | 0.98 |
|---|
| mechanical failure | 2 | 6.3% | 0.94 |
|---|
| restraint or airbag | 1 | 3.1% | 1.00 |
|---|
| unclear | 1 | 3.1% | 0.58 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 27 | 84.4% | 0.88 |
|---|
| low | 3 | 9.4% | 0.63 |
|---|
| high | 2 | 6.3% | 0.83 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 32 tagged complaints of 33 complaints (97.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
3 recalls.
Date: 2018-09-10. Systems: EQUIPMENT.
Defect: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehic (excerpt)
Consequence: An overheated cord can increase the risk of a fire. (excerpt)
Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24. (excerpt)
Do not drive: No. Park outside: No.
Date: 2013-10-30. Systems: POWER TRAIN.
Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2014 Focus Electric vehicles manufactured September 15, 2011, through August 23, 2013. In the affected vehicles, a powertrain control module software problem may result in a stall-like condition.
Consequence: An unexpected loss of power while driving increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the power control module, free of charge. The recall beganon November 22, 2013. Ford's recall campaign number is 13S09. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Do not drive: No. Park outside: No.
Date: 2013-10-17. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft (excerpt)
Consequence: Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft. (excerpt)
Remedy: Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07. (excerpt)
Do not drive: No. Park outside: No.
Investigations
4 investigations; 0 open.
DP22005
Opened: 2023-01-27. Closed: 2023-08-07.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: 22V063000.
RQ19005
Opened: 2019-12-19. Closed: 2022-02-07.
Door Latch Failures
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall whi
Systems: LATCHES/LOCKS/LINKAGES, STRUCTURE.
Linked campaign numbers: 20V177000, 20V331000.
PE16001
Opened: 2016-01-16. Closed: 2016-10-29.
Door Latch Failure
In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in mo
Systems: LATCHES/LOCKS/LINKAGES.
Linked campaign numbers: 16V643000.
PE13031
Opened: 2013-09-06. Closed: 2013-11-15.
Electric powertrain propulsion failure
In an October 28, 2013 letter to NHTSA, Ford Motor Company (Ford) submitted a recall notice identifying a defect in the Powertrain Control Module (PCM) software in approximately 2,456 model year (MY) 2012 through 2014 Ford Focus Electric vehicles manufactured from September 15, 2011 through August 23, 2013 (Recall No. 13V-523).According to Ford, PCM software faults may cause a complete loss of pow
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: 13V523000.
Manufacturer communications
22 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 14 |
|---|
| EQUIPMENT | 7 |
|---|
| POWER TRAIN | 5 |
|---|
| ENGINE | 3 |
|---|
| AIR BAGS | 2 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 2 |
|---|
| FUEL/PROPULSION SYSTEM | 2 |
|---|
| STRUCTURE | 2 |
|---|
10174403
Date: 2020-04-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some 2012-2016 Focus Electric vehicles built on 15-Sep-2011 and through 9-Dec-2015 may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on the upper or lower high voltage battery or corrosion on the l
10167225
Date: 2019-10-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some 2012-2016 Focus Electric vehicles may abort the battery energy control module (BECM) on demand self-test but pass the network test. This is the result of a module software limitation and does not indicate an issue is present in the BECM. If the vehicle has the stop safely now message and no oth
10148720
Date: 2018-10-04. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, EQUIPMENT, POWER TRAIN.
Some 2011-2014 Fiesta and 2012-2014 Focus vehicles equipped with a DPS6 transmission may experience a fluid leak between the engine and transmission. Be aware that the engine oil and DPS6 transmission fluid are similar in color and texture. A transmission fluid leak at the input shaft seal can cause
10144195
Date: 2018-07-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electric vehicle service equipment (EVSE) charge cord. Follow the S
10144217
Date: 2018-07-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization and/or accessory protocol interface module
10136582
Date: 2018-02-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Some 2012-2014 Focus vehicles equipped with a 2.0L gasoline direct injection (GDI) engine may exhibit concerns of engine runs rough, crank no-start, loss of power, loss of engine RPM, and/or illuminated MIL with diagnostic trouble codes (DTCs) P0122, P0222, P0320, P0322, P0327, P0332, P0344, P0369,
10095781
Date: 2017-02-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFORD MOBILE PHONE APPLICATIONS. 2G NETWORKS WERE DECOMMISSIONE
10094770
Date: 2016-12-05. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
CERTAIN 2015 MODEL YEAR MKC AND MKZ VEHICLES EQUIPPED WITH THE RESERVE EQUIPMENT GROUP, AND CERTAIN 2012-2016 FOCUS ELECTRIC, C-MAX ENERGI, AND FUSION ENERGI VEHICLES - EMBEDDED MODEM REPLACEMENT.
10109047
Date: 2016-09-26. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually accompanied by an illuminated Check Engine lamp. Additional sy
10092372
Date: 2016-08-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
SOME 2011-2015 FIESTA VEHICLES BUILT ON OR BEFORE 10/15/2014 AND 2012-2016 FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION MAY EXHIBIT EXCESSIVE TRANSMISSION CLUTCH SHUDDER ON LIGHT ACCELERATION. SOME VEHICLES MAY OR MAY NOT EXHIBIT TRANSMISSION FLUID LEAKING FROM THE CLUTCH HOUSING. FOLL