The Used Car Index

2002 Ford Mountaineer problems

NHTSA lists 11 complaints for the 2002 Ford Mountaineer, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as FORD MOUNTAINEER.

At a glance

Complaints
11
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
955,732
Investigations
2
Open investigations
0
Manufacturer communications
10

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN545.5%
VEHICLE SPEED CONTROL218.2%
VISIBILITY218.2%
ENGINE AND ENGINE COOLING19.1%
EQUIPMENT19.1%
FUEL SYSTEM, GASOLINE19.1%
SERVICE BRAKES, HYDRAULIC19.1%
STEERING19.1%
SUSPENSION19.1%
Top subsystems
SystemSubsystemComplaints
POWER TRAINAUTOMATIC TRANSMISSION4
FUEL SYSTEM, GASOLINESTORAGE1
STEERINGCOLUMN1
SUSPENSIONFRONT1
VEHICLE SPEED CONTROLCRUISE CONTROL1
VISIBILITYPOWER WINDOW DEVICES AND CONTROLS1
VISIBILITYWINDSHIELD1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

1 recalls.

04V442000

Date: 2004-09-13. Systems: STRUCTURE.

Defect: ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK. (excerpt)

Consequence: IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR. (excerpt)

Remedy: DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, (excerpt)

Do not drive: No. Park outside: No.

Investigations

2 investigations; 0 open.

PE04045

Opened: 2004-06-02. Closed: 2004-09-28.

REAR LIFTGATE GLASS ASSEMBLY

COMPLAINTS REPORT FAILURE OF THE REAR LIFTGATE GLASS SUPPORT WHILE THE OPERATOR IS OPENING OR CLOSING THE GLASS.THE FALLING GLASS CAN STRIKE THE OPERATOR OR BYSTANDER.THE INJURIES REPORTED ARE BRUISES TO THE HEAD, NECK OR BACK, CUTS TO THE FACE, ARM OR HAND.ON SEPTEMBER 9, 2004, FORD NOTIFIED THE AGENCY THAT IT WILL RECALL APPROXIMATELY 955,732 MY 2002 AND 2003 FORD EXPLORER AND MERCURY MOUNTAINEE

Systems: STRUCTURE.

Linked campaign numbers: 04V442000.

SQ01015

Opened: 2001-12-12. Closed: 2002-07-02.

INOPERATIVE AIR BAG SYSTEM

Summary unavailable

Systems: AIR BAGS.

Linked campaign numbers: None listed.

Manufacturer communications

10 manufacturer communications.

Communications by system
SystemCount
POWER TRAIN4
ENGINE AND ENGINE COOLING2
ELECTRICAL SYSTEM1
FUEL SYSTEM, GASOLINE1
SEAT BELTS1
STRUCTURE1

10177863

Date: 2020-07-13. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is

10014668

Date: 2005-05-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

AXLE SEAL LEAKS. *EH

10014659

Date: 2005-03-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

AXLE WHINE HOWL. THIS INCLUDES 1997-05 FORD VEHICLES. *EH

10012954

Date: 2005-02-21. Type: Service Bulletin/Repair Instructions. Systems: SEAT BELTS.

SAFETY BELT WEB STOP BUTTON SERVICE. *EH

10012959

Date: 2005-02-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

AXLE WHINE HOWL SERVICE WITH INDIVIDUAL PARTS INSTEAD OF AN AXLE ASSEMBLY. *EH

10001855

Date: 2003-03-31. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

MALFUNCTION INDICATOR LAMP ON WITH OR WITHOUT ROUGH RUNNING, LACK OF POWER, SURGE OR POOR FUEL ECONOMY WITH DIAGNOSTIC TROUBLE CODES P0401, P0402, P1400, P1401. *TT *JB

10002472

Date: 2003-02-03. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

STREAMLINED DIAGNOSTIC PROCEDURE FOR VEHICLES WITH MALFUNCTION INDICATOR LAMP (MIL) ON AND DIAGNOSTIC TROUBLE CODES (DTCS) P0401, P0402, P1400 OR P1401, OR RUNS ROUGH, LACKS POWER, SURGE, POOR FUEL ECONOMY, AND THE ABOVE LISTED DTCS WITHOUT MIL. *TT

624971

Date: 2001-08-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

SOME VEHICLES MAY EXHIBIT INTERMITTENT DIFFICULTY TURNING THE IGNITION KEY UPON STARTING. *JG

624972

Date: 2001-08-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

SOME VEHICLES EQUIPPED WITH 4.6L ENGINE AND 5R55W TRANSMISSION MAY EXHIBIT VARIOUS FIRM AND/OR SOFT SHIFTS. *ET

620982

Date: 2001-07-09. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, GASOLINE.

FUEL HESITATION WHILE MAKING HARD SWEEPING RIGHT HAND TURNS (SUCH AS A HIGHWAY ON-RAMP)

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
MOUNTAINEER11

Same model, other years

All model years | All Ford models

Other Ford models, 2002

Sources

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