11020816
Date: 2025-07-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
2002 GMC GM problems
NHTSA lists 7 complaints for the 2002 GMC GM, 1 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 2 injuries and 2 deaths reported.
Data build 2026-10-07.
NHTSA lists this vehicle as GMC GM.
At a glance
- Complaints
- 7
- With crash
- 1
- With fire
- 0
- With injury (complaints)
- 1
- Injuries
- 2
- Deaths
- 2
- Recalls
- 0
- Do not drive recalls
- 0
- Park outside recalls
- 0
- Recall potential units (maximum)
- Unavailable
- Investigations
- 0
- Open investigations
- 0
- Manufacturer communications
- 289
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
| System | Complaints | Share of this vehicle's complaints |
|---|---|---|
| PARKING BRAKE | 2 | 28.6% |
| AIR BAGS | 1 | 14.3% |
| ELECTRICAL SYSTEM | 1 | 14.3% |
| POWER TRAIN | 1 | 14.3% |
| SEAT BELTS | 1 | 14.3% |
| SEATS | 1 | 14.3% |
| STEERING | 1 | 14.3% |
| TIRES | 1 | 14.3% |
| VEHICLE SPEED CONTROL | 1 | 14.3% |
| System | Subsystem | Complaints |
|---|---|---|
| ELECTRICAL SYSTEM | IGNITION | 1 |
| STEERING | COLUMN | 1 |
| TIRES | TREAD/BELT | 1 |
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags: This model year has not been tagged.
Recalls
0 recalls.
Investigations
0 investigations; 0 open.
Manufacturer communications
289 manufacturer communications.
| System | Count |
|---|---|
| EQUIPMENT | 133 |
| ELECTRICAL SYSTEM | 50 |
| ENGINE AND ENGINE COOLING | 38 |
| ENGINE | 29 |
| EQUIPMENT ADAPTIVE/MOBILITY | 22 |
| FUEL SYSTEM, GASOLINE | 15 |
| SUSPENSION | 11 |
| POWER TRAIN | 10 |
11006621
Date: 2024-08-26. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is com
11006421
Date: 2024-07-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions durin
11004761
Date: 2024-06-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, FUEL/PROPULSION SYSTEM.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
11004557
Date: 2024-06-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
11002312
Date: 2024-06-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
10252735
Date: 2024-03-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
10251890
Date: 2024-03-13. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
10250775
Date: 2024-02-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
10249590
Date: 2024-01-16. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
Notes on this record
- Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
- System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
- Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
- A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
Other names NHTSA uses
None listed.
Matched NHTSA models
| NHTSA model label | Complaints |
|---|---|
| GM | 7 |
Same model, other years
Other GMC models, 2002
- Envoy: 487 complaints
- Sierra: 249 complaints
- Sierra 1500: 166 complaints
- Yukon: 158 complaints
- Sierra 2500: 134 complaints
- Yukon XL: 95 complaints
- Envoy XL: 70 complaints
- Sonoma: 57 complaints
Sources
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