NHTSA lists 28 complaints for the 2023 GMC Sierra 3500, 5 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as GMC SIERRA 3500.
At a glance
Complaints
28
With crash
5
With fire
0
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
570,434
Investigations
0
Open investigations
0
Manufacturer communications
741
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
POWER TRAIN
14
50.0%
ELECTRICAL SYSTEM
4
14.3%
FORWARD COLLISION AVOIDANCE
4
14.3%
ENGINE
3
10.7%
UNKNOWN OR OTHER
3
10.7%
WHEELS
3
10.7%
FUEL/PROPULSION SYSTEM
2
7.1%
LANE DEPARTURE
2
7.1%
TIRES
2
7.1%
AIR BAGS
1
3.6%
Top subsystems
System
Subsystem
Complaints
FORWARD COLLISION AVOIDANCE
ADAPTIVE CRUISE CONTROL
3
LANE DEPARTURE
ASSIST
2
BACK OVER PREVENTION
WARNINGS
1
FORWARD COLLISION AVOIDANCE
WARNINGS
1
TIRES
PRESSURE MONITORING AND REGULATING SYSTEMS
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
741 manufacturer communications.
Communications by system
System
Count
UNKNOWN OR OTHER
186
ELECTRICAL SYSTEM
157
ENGINE AND ENGINE COOLING
130
EQUIPMENT
128
POWER TRAIN
82
ENGINE
66
STRUCTURE
46
FUEL SYSTEM, DIESEL
32
11038132
Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates to dealers a procedure to reset the radio.
11038136
Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
11037555
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
11037253
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11036392
Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
11036196
Date: 2026-08-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates an issue where an aftermarket autostop device or rear taillights is causing a dead battery.
11035693
Date: 2026-07-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
11035354
Date: 2026-07-24. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI communicates diagnostic information to assist Technicians with a possible transmission shudder
11035350
Date: 2026-07-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.
11035340
Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
PI to help diagnose A/C concern
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.