The Used Car Index

2023 GMC Acadia problems

NHTSA lists 45 complaints for the 2023 GMC Acadia, 3 of them mention a crash and 1 mention a fire. 3 complaints mention an injury, with 4 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as GMC ACADIA.

At a glance

Complaints
45
With crash
3
With fire
1
With injury (complaints)
3
Injuries
4
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
8,744
Investigations
0
Open investigations
0
Manufacturer communications
583

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE1328.9%
POWER TRAIN1226.7%
ELECTRICAL SYSTEM920.0%
UNKNOWN OR OTHER817.8%
FUEL/PROPULSION SYSTEM36.7%
STEERING36.7%
AIR BAGS24.4%
BACK OVER PREVENTION24.4%
FORWARD COLLISION AVOIDANCE24.4%
SEAT BELTS24.4%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING2
BACK OVER PREVENTIONDISPLAY FUNCTION1
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
BACK OVER PREVENTIONSENSING SYSTEM1
BACK OVER PREVENTIONWARNINGS1
ELECTRICAL SYSTEMSTARTER ASSEMBLY1
FUEL SYSTEM, GASOLINEDELIVERY1
LANE DEPARTUREWARNING1
SERVICE BRAKES, HYDRAULICFOUNDATION COMPONENTS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1431.1%0.88
loss of control817.8%0.76
mechanical failure715.6%0.85
noise or comfort36.7%0.99
restraint or airbag36.7%0.80
unclear36.7%0.92
visibility or lighting36.7%0.89
fluid or fuel leak24.4%0.83
fire or overheating12.2%0.93
structural or corrosion12.2%0.93
Severities
LabelCountShare of taggedMean confidence
moderate2555.6%0.85
low1431.1%0.75
high511.1%0.88
none12.2%0.99

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 45 tagged complaints of 45 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

23V681000

Date: 2023-10-12. Systems: VISIBILITY.

Defect: General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.

Consequence: A windshield that is not properly bonded may detach during a crash and increase the risk of injury.

Remedy: Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.

Do not drive: No. Park outside: No.

23V172000

Date: 2023-03-16. Systems: POWER TRAIN.

Defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.

Consequence: A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.

Remedy: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.

Do not drive: No. Park outside: No.

23V043000

Date: 2023-02-02. Systems: POWER TRAIN.

Defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.

Consequence: Separation between the half-shaft and transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.

Remedy: Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222393410.

Do not drive: No. Park outside: No.

22V708000

Date: 2022-09-22. Systems: EQUIPMENT.

Defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence: Illegible tire size information may result in the wrong tires being installed, increasing the risk of a crash.

Remedy: Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

583 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM157
UNKNOWN OR OTHER133
EQUIPMENT123
ENGINE AND ENGINE COOLING80
POWER TRAIN69
ENGINE60
WHEELS25
STRUCTURE23

11038132

Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealers a procedure to reset the radio.

11038136

Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11036392

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11034769

Date: 2026-06-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

11033150

Date: 2026-05-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.

11032784

Date: 2026-05-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealers a procedure to reset the radio.

11032767

Date: 2026-05-11. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealers a procedure to reset the radio.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ACADIA45

Same model, other years

All model years | All GMC models

Other GMC models, 2023

Sources

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